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Interactions Case Studies

  • TXU Energy Improves Call Containment By 18%

    Ed Anderson Senior Manager of Call Center Technology

  • Hyatt Saves $4.4 Million With Conversational Reservations Application

    John Romano Director of Operations
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  • Quiq
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    Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help …

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  • Uniphore
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    Customer References 136 total
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    Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model …

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  • User.com
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    User.com is a full-stack marketing automation platform that helps businesses grow faster. Marketing, sales and customer service teams from around the world use team consists of people who always reach …

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