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Insightech Case Studies

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  • Reference Rating
    4.7 / 5.0
    Customer References102 total
    About

    FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, a video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. FullStory reveals the truth about your customer's digital experience—so that you can make it better.

  • Reference Rating
    4.7 / 5.0
    Customer References33 total
    About

    SessionCam provide a full suite of tools that allow marketers and analysts to see exactly how a customer interacts with a website. This includes their unique machine-learning algorithm, the Customer Struggle (CS) Score, which automatically measures and ranks the amount of customer struggle within each and every customer journey on your website.

  • Reference Rating
    4.7 / 5.0
    Customer References24 total
    About

    User Replay’s session replay technology lets users understand and analyse every visitor’s journey through a website. For e-commerce companies this is invaluable as it enables them to improve conversion rates, find and fix site bugs, resolve customer disputes, recover abandoned baskets and prevent fraudulent transactions online. Aimed at medium to large enterprises with e-commerce channels, UserReplay enables users to improve the quality of their websites, enhance customer’s shopping experience and reduce dramatically the time required to resolve any problems and disputes consumers may have while shopping.