SessionCam provide a full suite of tools that allow marketers and analysts to see exactly how a customer interacts with a website. This includes their unique machine-learning algorithm, the Customer Struggle (CS) Score, which automatically measures and ranks the amount of customer struggle within each and every customer journey on your website.
"Using session replay, together with high-value recommendations from the Customer Struggle Score, we are able to see why a customer dropped-off the page before completing an application form."
"SessionCam allows us to bring the time spent identifying and confirming bugs down to a matter of minutes. It provides us with answers to our questions, including ones we never thought to ask, helps us identify functionality issues and enhances the overall user experience."
"We get a fast response through SessionCam’s online chat system every time we use it. Staff go the extra mile in providing helpful guidance and links to information we may find useful."
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