
AnswerIQ is an artificial intelligence service in the customer support space. It uses sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer. Once implemented, AnswerIQ enables a business to intelligently classify and automatically respond to simple known issues and more importantly assist the agents with the top three recommended responses to complex questions. It works within the existing customer experience systems like Zendesk, Salesforce etc. eliminating the need to learn any new system.
Enjo is your AI copilot for support management. Automatically resolve most support requests and get AI powered acceleration for the rest. Enjo copilots are powered by an enterprise grade generative AI platform that is purpose built for support teams.
Rulai’s Low-Code, Omnichannel, and End-to-end Conversational AI platform lets companies build virtual assistants to increase self-service capabilities at every touchpoint. Rulai’s level-3 Conversational AI technology makes it easy for domain experts to create and customize powerful virtual agents to support a variety of use cases in sales, marketing, customer service, HR, and IT services.