"Ingrid has been wonderful to work with, as the team is completely committed to helping us improve and extend our B2C delivery offering. So far, we have received help with everything — from getting data on delivery alternatives in the new markets we are interested in to more technically advanced …

"We needed a solution for an optimized, user-friendly delivery checkout and scalable delivery configuration behind the scenes. Ingrid came up as a strong contender in the competition. We had a smooth implementation of the Delivery Checkout and Address Form products and quick support from the onboarding team. When there was …

“We are very happy about the collaboration with Ingrid going live so quickly. This is an important step for the company, to improve the entire customer journey and have a delivery offer that we believe is as fulfilling as the clothes our consumers purchase.”

"As an SME company with our main Department of Commerce in Northern Europe serving a global market, it’s a challenge to provide fast, cost-efficient and sustainable deliveries to consumers. Our volumes are not big enough to enable fulfillment from local DCs in every market. Since we have a store network, …

"Ingrid Delivery Checkout helped us scale internationally. Also, our commercial departments no longer have to involve the development team whenever we want to change the delivery offer, which made our life much easier. On top of this, the Ingrid team is really responsive and quick when it comes to issues …

“Through Ingrid's checkout optimization we are able to create the best possible delivery experience for all customers, while benefiting from both conversion uplift and lower net delivery costs.”

"The biggest win for us has been the decrease in downtime, we’ve actually seen a huge improvement after implementing Ingrid. It’s worth a lot to us—Haypp Group runs operations 24/7, and we can’t afford any problems with the TMS."

"Ingrid Checkout implementation in our four markets has made our shopping experience much simpler and customer-oriented. With Ingrid, our consumers can buy, for instance, a greenhouse and choose between several different weeks to find a delivery option that suits them best."

"Ingrid's A/B Testing proved that setting a higher shipping price deviates negatively on conversion but shows an increase in the Average Order Value. These figures have been a strong proof that the delivery pricing strategy should be changed."

"Before Ingrid we spent a lot of time managing carrier integrations and vendors, building the missing parts ourselves. Now we have all the tools needed to be self-reliant and quickly make the changes needed to meet customer expectations of a seamless shopping experience. On the internal side, we can put …

“Thanks to the A/B Testing feature we were able to prove that we can raise the free shipping threshold without damaging the overall conversion. Before that, we were making changes without the possibility of proving we had found the right balance between conversion and increase of the shipping revenue.”

“Our fallback rate is at 4.4% which is very low for being so early on in the project. This means we have really captured what customers are asking about in an efficient and smart way."

“We want to integrate our ecommerce with our retail business to create a seamless omnichannel strategy. It requires a modern technical platform and that makes Ingrid the only alternative.”

"We saw a positive impact on the checkout experience and conversion in general already within six months after implementing Ingrid."

“We want to offer the best delivery experience possible to our customers and Ingrid helps us achieve that. Ingrid also gives us the flexibility to set up new carriers, communicate what to expect for each delivery alternative, and promote more environmentally-friendly options.”