“Brand Access supports clients with a lot of moving parts, so having a complete customer support solution is a requirement. Influx provides a dedicated team with excellent communication skills and a Team Leader that positively influences the agents they manage.”
"The Influx agents are so professional and resourceful when it comes to customer support. They’ve made helpful suggestions to improve our Zendesk experience and consistently think of how to best speak with customers. When the backlog was cleared and things settled a bit, Influx was supportive of our decision to scale down an agent. They really are a flexible solution made up of great people."












