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“Partnering with Influx has helped decrease our ticket volumes and drastically reduced our response time from 48 hours on average to 8.5 hours response times. For us, one of the best benefits is that they are working while we are sleeping. They have made all the difference in our metrics …
“Spoonflower has had a consistently great relationship with Influx since the start. Huge kudos to the agents who all achieve/maintain a high CSAT score and exceed their KPIs. We use the Influx team as the benchmark for all customer support at Spoonflower and utilize their feedback for operational and service …
SupportNinja was created as an omnichannel solution for customer experience and back-office support. They started working with fast-growth technology companies in Silicon Valley and then expanded them client list to …
Simply Bits, LLC, headquartered in Tucson, Arizona is a privately held company committed to creating Southern Arizona's best wired and wireless network for delivery of Internet access, voice, fax, and …
Velocity Technology Solutions is a leader in enterprise and business application services, fully- managed and protected within a virtual private, public or hybrid cloud. It is dedicated to lowering operational …
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