"We experienced serious growth and wanted a customer support partner that could handle summer ticket spikes when camps are in session. It was great to start off with one agent and increase that number as needed. Influx was easy to work with and quickly trained more agents to meet our needs. Plus, we saw an increase in CSAT and a decrease in missed calls!"
“Influx has been a fantastic partner. We’ve been able to scale our service without sacrificing quality. This past year, we saw a significant spike. Working with Influx, we managed to support that spike seamlessly with their end-to-end solution.”