Impala

Read 16 Impala reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch customer videos to see why companies chose Impala as their

Impala the technology behind travel is over-complicated, outdated, and stifling innovation in the travel industry. Impala was founded to build a travel stack that shapes a fairer ecosystem for hotels, customers, and guests. Impala Booking instantly connects hotels to businesses that create new guest experiences, removing costly integration and lengthy negotiations.

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    Customer Videos
Customer Rating Review Score based on 1202 reference ratings
4.8/5.0 (1202)

16Testimonials

  • “They started using us in 2014, replacing the traditional paper questionnaire. Eventually, they migrated the other brands, the Real Inn and Camino Real, onto Customer Alliance as well.”

  • "We're so glad to work with Impala. Their booking process is great for our hotel."

  • “The setup on the Impala side was very professional and well established. We are very content with the system and use of Impala. The directors are also very happy with …

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10 Case Studies

  • Sidehide's One-Click Bookings and Speedy Check-In

  • Grupo Real Turismo and Customer Alliance Securely Connect Using Impala

  • GuestJoy - Customer Case Study

9 more case studies currently locked

Additional Impala Information & Resources

Read Impala Reviews, Testimonials & Customer References from 16 real Impala customers.

Browse Impala Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Impala.