“There are a plethora of companies offering to support hotels in increasing their direct reservation traffic out there, however, there are none quite like Journey. From the sales process to onboarding and beyond, Journey have demonstrated their deep understanding of our business and the challenges that competing with OTAs brings. A group of highly talented individuals who focused on immersing themselves as a trusted partner and an extension of our in house teams, our Journey [Journey is Profitroom’s partner] contacts feel more like colleagues than suppliers. Their expertise is exceptional and their level of support has served our business extremely well. We know that through a continued partnership with Journey, our revenue will continue to grow year on year.”