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“Today, direct bookings account for around 25% of all bookings. We have the ambition to make it 40%.”
“There are a plethora of companies offering to support hotels in increasing their direct reservation traffic out there, however, there are none quite like Journey. From the sales process to onboarding and beyond, Journey have demonstrated their deep understanding of our business and the challenges that competing with OTAs brings. A group of highly talented individuals who focused on immersing themselves as a trusted partner and an extension of our in house teams, our Journey [Journey is Profitroom’s partner] contacts feel more like colleagues than suppliers. Their expertise is exceptional and their level of support has served our business extremely well. We know that through a continued partnership with Journey, our revenue will continue to grow year on year.”
Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions. Cendyn has over 32,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India. To find out more, visit cendyn.com
Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. The company is backed by leading Silicon Valley investors, including Benchmark Capital, Tenaya Capital, and Sozo Ventures. Headquartered in San Francisco with regional offices in Amsterdam and Singapore, Revinate counts tens of thousands of the world's leading hotels as customers.
TravelClick offers innovative, cloud-based and data-driven solutions for hotels around the globe to maximize revenue. TravelClick enables over 25,000 customers to drive better business decisions and know, acquire, convert and retain guests. The Company’s interconnected suite of solutions includes Business Intelligence, Reservations & Booking Engine, Media, Web & Video and Guest Management.
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