"Instead of taking several months to sift through emails and collect information pertinent to a particular case, we can now do it in a matter of days or weeks."
"Our vision was to respond to outages and fix issues proactively on a scheduled basis, as opposed to reactively on an unscheduled basis. In the end, if you can do that it's all upside."
“We needed a tool that could improve our marketing processes, increase our response rates, reduce the time of developing and implementing campaigns and optimize our customer interactions. We’re reaching those goals and driving revenue growth through personalized marketing campaigns.”
"Our company can go further with IBM Bluemix than with other platform as a service solutions."
“With Bluemix, we found a very large mix of built-in services, such as data management, messaging and analytics services, ready to be integrated with our solution,”
"MaaS360 provides a mobile working infrastructure that dramatically increases our data security and control."
"The integration and development work executed by IBM Global Business Services is the first step in our digital transformation, providing us with a real-time, multichannel information platform that is already unlocking significant cost and time efficiencies. It is also a platform on which we can build new services that enable …
"With improved information, the Saint-Gobain Construction Products team makes more accurate business decisions, providing a better service to customers and improving our operating efficiency."
"The new mobile apps help Beauty Consultants continue to differentiate the Shiseido experience through ‘Omotenashi’ [the Japanese spirit of hospitality]. “IBM is a valuable partner, supporting our long-term vision to continuously enhance our brand value and drive growth and leadership in the global beauty industry."
"Bringing in ERP globally is a huge project, so we needed not only a solution, but also support for project implementation and management, and we began discussing this with IBM."
"We believe that personalization is the next frontier that will differentiate us from our competitors."
"We can go into Cloud very quickly, implement a different scenario, test it out in the marketplace, get immediate results, inform ourselves from what works or doesn't work, make the decisions and then build the right solution in the long run."
“The 2-1-1 Austin app will streamline access to social services, ensuring crucial information is available when and where it is needed.”
"We cut development time from five months to two and a half months."
"New Zealanders want to bank anywhere, anytime, from any device, and Westpac One puts full Internet banking into our customers' pockets."
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