"Our work with Enterprise Software and IBM Cognos BI puts us in a strong position to reduce our costs and increase service quality."
“Adding Java to our z Systems environment makes it easier to present new services based on existing functionality.”
"We can bet the business on LinuxONE—and I can sleep easily in the knowledge that we can absolutely rely on our data delivery systems."
"Having delivered many at-scale Watson AI engagements in this area, Wipro has a lot to offer in regard to AI innovation for contact centers. Building on our longstanding partnership with IBM, and in tune with Wipro’s passion to bring the best in generative AI innovation to our customers, we have further augmented our AI solutions and accelerators on watsonx. Our aim is to deliver superior efficiencies and experiences to our contact center customer base."
"To keep our customers happy, we must be able to absorb growth seamlessly. Kubernetes facilitates that by making it easy to increase hardware."
"Automation reduces losses and costs, not people."
"Network automation on our end-to-end ecosystem with NFVI capabilities enables us to execute large workflows systematically. The setup allows our clients to gain speed and efficiency on their digital transformation journey.”
"There was a lot being done manually, and we weren’t able track how long it took to process the documents. We wanted to offer service level agreements to our partners and customers, but we would need a digital approach to be able to do that."
“People were doing ad hoc integrations with no common methodology or technology, creating point-to-point integrations between our systems and causing a classic spaghetti architecture."
"We’re using IBM Cloud Pak in interesting ways to make governance easier, especially by using API Connect, which has proven to be quite the boon for us.”
“In recent years, we’ve seen significant growth in demand for logistics solutions that show where consignments are in our global network in real time. Equally, clients don’t want to hunt around or call us to get this information: they want the ability to access it online, 24/7.”
“In line with our philosophy of ‘smiles for the public, creating a society where people can smile,’ we are leveraging our expertise as a leading producer of audio and video equipment to refine new solutions and give back to the communities we serve. For example, since August 2020 we have been conducting a proof of concept at Sannomiya Station on the Kobe Municipal Subway. In this project we used cameras and AI to automatically identify congestion and provide guidance on busy routes via public address systems to help passengers stay safe and avoid lines.”
“When migrating to SAP ERP infrastructure, it is common to apply a support package, but IBM had already applied the support package as part of the SAP Basis operation service. Because we could treat the move to the Tokyo data center as a pure migration, we were able to complete it in a short period of time.”
"We understand how difficult it is to have this type of high-speed, high-fidelity data available—to get it to work for every single request and to aggregate it quickly. It is a true value add."
"Reliability is also important for us, and to make sure our system is up and running 99.999%, we chose IBM."