"Thanks to innovative IBM cloud data services, we’ve been able to turn our chat bot experiment into a game-changing customer service offering."
“Outsourcing your IT environment is a huge decision for any customer. You are putting your business-critical systems in the hands of a third party, so you want to be absolutely sure that they will run smoothly and reliably.”
"Our partnership was fantastic. When issues surfaced, they were taken seriously and addressed with partnership. We would not have been able to do what we did without IBM’s expertise and leadership."
"Our legacy storage was lacking performance and as a result read and write latencies were unacceptably high. Considering we have between 8,000 and 10,000 staff working at any given time, speeding up those transactional databases adds up to a significant productivity gain—and any time that our clinicians save can be …
"We have a complex SQL environment which is predominantly six corporate SQL clusters each hosting multiple SQL instances and thousands of databases. These run the Trust's critical clinical systems and are required to be available 24/7 so, a straightforward SQL migration seemed to be out of the question. Our goal …
“Together with healthcare professionals, we help workers to recover and return to work after they experience an on-the-job injury. We also provide guidance and training to help business owners make their workplaces safer.”
"The IBM Cloud is a perfect way of building our system so that we can scale according to the needs of the customer by the second, minute or hour."
"As soon as we saw IBM PowerAI in action, we knew that it was going to have a seismic effect on our ability to process tissue samples. Previously it took us months to years to build and test new models, now we can do it in hours."
“Each renewal takes from 20 minutes to one hour of work, depending on the complexity of the account.”
“Some companies still need to be convinced that analytics and automation are the way to go. New Mexico Mutual is more like, ‘Help us find the right way.’”
“The increased use of Rebel to renew multi-year insureds with good performance allows me to put more time and care into the renewals of policies that need more attention."
“Sometimes, a crew would arrive at a grate and it wouldn’t need cleaning, but it would be blocked by an event the next day and stay blocked, until the crew came back. If there was a high rainfall event, the nearby area could be flooded. Our real need was to …
“There were a lot of product capabilities that we didn’t utilize, and one of the reasons we invested in the Maximo platform was its built-in potential to expand as we needed it to.”
"Expensive to maintain and proprietary to the vendor that developed it and we wanted to get off that system."
“In a dynamic co-creation phase, our team has successfully integrated watsonx.ai’s gen AI into our existing Oxogen solution currently running on OpenAI’s ChatGPT. In IBM watsonx.ai we are utilizing the open-source model Llama 2 and this is a significant step for us, since we were looking for an open alternative …
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