"FreshDirect communicates with customers in a more personalized, relevant manner."
"If we needed to do anything with the new data center, [IBM] handled it. And I think that the project ended up costing us less than it would have with another provider just because of the quality of personnel that IBM put on the project."
"IBM InfoSphere Information Governance Catalog empowers users with information so that they can work more autonomously."
"We now have access to organizational charts and employee profiles for the entire global workforce. The org charts have been set up so that we have full visibility of all employees’ roles, their job descriptions and their goals."
“When we were defining the requirements during the design phase, IBM explained the Workday process flows in great detail. Sessions for our business units in the United States and China were also reassuring, and made possible by IBM’s international footprint.”
“Cost avoidance is important to us."
"We chose Salesforce and Sterling Order Management because they are the best available in the market. And I always get a feeling from IBM that they want us to succeed."
"Before Turbonomic, we had to manually intervene and solve any performance issues on the fly. The control platform has helped us to assure application performance and preserve external client SLAs.”
"With Turbonomic in automation, managing our environment has become completely effortless.”
"In my 17 years of experience of working on large-scale IT projects, the Aspera deployment was the most successful I’ve been involved with and it imposed the least amount of inconvenience to our users and customers."
"Having the ability to measure how well our microservices communicate and understanding the performance of the connections between all components in our platform became vitally important."
"By feeding structured and unstructured data into the solution’s AI Manager component, NCHC and the IBM Garage team were able to train AI models to automatically, and proactively, manage problems and incidents."
"We selected IBM Consulting because they have the mix of product strategy, technology and industry expertise to help us build a digital platform that’s secure, user friendly and easy to integrate with."
“The smart meter program relied on multiple systems—our billing system, our customer relationship management system—and we needed a way to manage the data coming in from those smart meters and to enable those underlying applications to communicate.”
“Our existing systems and on-site data centre had served the business well, but they were technically and functionally holding us back. We had a host of separate, unintegrated systems for finance, procurement and business management, and the IT department had to be involved every time we wanted to update our …
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