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"We did it blindly: We did not tell providers that they were going to be in the new environment, because I wanted to understand their reactions, so we could tweak and continue to evolve Watson and watch."
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"It’s not like there’s a start and stop to this transformation. It’s a process. We’re on this journey and will continue as we evolve with our workforce. ”
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"We live in a digital economy, everybody needs to move towards API economy, faster time to market, greater efficiency and this is not really possible anymore with old, legacy type of systems, which are monolithic and really hard to maintain."
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“We aren’t ever going to be experts in HR technology, and so we knew we needed to find a partner out there. SAP SuccessFactors was the right one for us, and if we partnered up with them, we would be able to constantly benefit from their advances in HR technology, …
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“Our corporate network supports many mission-critical services, so maintaining high levels of availability is a top priority. At the same time, we see that digital tools will play a crucial role in the development of new products and services for customers, and we aim to ensure that the corporate network …
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"Each shift is really busy — we have a lot of news to get out and it is critical for us to be able to move quickly, accurately and smoothly."
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"The numbers reflect just how much people do rely on content from local folks; apparently people are really eating it up."
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"We need a sophisticated, easy-to-implement monitoring solution giving us a both global and detailed view of our cloud infrastructures."
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"We were able to get this done in seven weekends when it could have taken nine months to a year.”
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"Internally, we’re calling this Broadridge 3.0, because it’s really about taking Broadridge to the next level."
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“Brother International Europe is the European arm of the global Brother Group, representing 28% of an overall annual turnover of EUR 5 billion. We’ve built a successful business by adopting a customer-centric strategy — our motto is ‘At your side.’ The move to digital and the rise of home working …
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"VMware Cloud Foundation allows us to quickly and dynamically adapt but also have the layered security controls we need.”
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“The beauty of MES is that if an agency ends up not liking the functionality of a particular provider module, the organization can pull it and easily deploy a new module without disrupting what’s going on in claims processing or other modules that have been implemented."
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“On Facebook Messenger alone we receive around 350,000 messages each year, only 10 percent of which we could actually answer. We wanted to support our clubs by responding to these enquiries without becoming a faceless central call center, which would probably put people off. Our aim was to enable personalized …
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"We expect IBM Watson services integrated with Maximo to generate a wealth of insights about predictive maintenance and the root causes of equipment failure. We’re confident they will optimize our production of energy and medical isotopes."