"For us to not have to bring capital equipment in — for us not to have to bring and train new administrators for the OnBase tool — that’s perfect. It’s exactly what we were looking for."
"Our OnBase appeals and grievance solution implemented by Kiriworks makes it easy to take an appeal from one work stream to another and keep it intact to provide a fast and sound decision back to our customers."
“We might receive a request from a customer that relates to multiple issues. The issues may need to be addressed by multiple departments at various office locations simultaneously. This kind of action requires a system that is fully integrated, not just siloed in various departments.”
“Has totally changed how we operate, and there would be no way to do it without this because of the volume.”
“In addition to that, it was a poor member experience because it was taking us quite a bit of time to get members their money."
"We can meet the business requirements, have a faster turnaround and can easily take on new challenges because we know we’ve got Alfresco platform backing us up."
"We can meet the business requirements, have a faster turnaround and can easily take on new challenges because we know we’ve got Alfresco platform backing us up."
"Thanks to Alfresco platform, we achieved the goal to integrate all our different applications with one single DMS platform. And managing one platform is much easier from a maintenance and cost-efficiency point of view."
"In general, Alfresco and Alfresco Workdesk have been a very cost-effective approach for us compared to others in the document management space and a great value proposition for our organization."
"This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization."
"We can standardize the process. We’re able to go into a document and standardize what staff can modify. It really gives us more control."
"We have a strong collaboration between IT and our HIM department, as well as strong leadership that drove the support.”
“Coming from OnBase (which provides powerful flexibility and highly configurable workflows), that was tough from my point of view. If we had an issue, we had to go to the vendor.”
"Alfresco platform was the only ECM solution that absolutely met our requirement for cloud-native capabilities."
"Maltese businesses will find that hiring workers with the right qualifications has gotten much easier. This is a win-win for Malta, whose skilled workforce is among the primary drivers of its economic success."