“I want to express my thanks for your expertise, patience and perseverance in helping us develop our company Employee Handbook. I had only a vague notion of what we needed but you translated it into a very useful resource that numerous employees have commented on. I also appreciate the fact …

“I help manage a small non-for-profit association and we do not have an HR person on our staff. I’m so glad for Arlene as she has helped me through various issues that have come up over the years. She is always willing and able to give me the guidance and …