158 Hootsuite Testimonials

“I tend to use Hootsuite to be reactive and jump on opportunities that pop up in the media that relate to us. Our Hootsuite desktop dashboard is more logistic, where we plan out a day’s, week’s, or month’s worth of scheduled content. Besides using the publisher functionality, we use the search feature to lookup particular hashtags and handles quickly to see what fans and other art museums are saying and tap into those conversations.”

“We measure results based on certain engagement metrics that are relevant to that particular campaign. Hootsuite helps us track those metrics with its analytics platform. We also use the analytics to keep track of what resonates with our followers and alter our strategy accordingly.”

"Security and compliance are extremely important in the financial sector, so we need a reliable and robust social media management platform."

"Since Orange was active on social networks on our various territories, we have been challenged from inside our company. It forced us to evolve and change how we work. In the past, services and departments were working separately on their field, like marketing, customer service, communication, human resources. Now, these departments work together."

“Social networks help us grow because they bring something really new – it is almost a one-to-one interaction with our customers. We can follow them better, accompany them better, and so meet their expectations better."

“In our business, we need contributors and moderation tools… and HootSuite provides this for us.”

“The Social Media Command Center has also been a great way to highlight successes. Before the Command Center’s deployment, many employees didn’t know that Cover-More had such an active Social Media team.”

"Just by offering our help we had huge social media coverage—our RT rate saw 435% growth. And 25% of the 30,000 free users are now paid users of CyberGhost, which is a great ratio."

"Hootsuite allows us to manage and collaborate on clients’ social channels from one centrally located dashboard."

"By monitoring a variety of different hashtags it gives us the opportunity to react quickly to negative experiences, but also the opportunity to reach out to those individuals who are either trying us out for the first time, or simply telling us they enjoy our food. These are things we love to hear, and love having the opportunity to engage with these customers on a more personal level."

"Whether posting personally or on behalf of Wiley, we want all colleagues to feel empowered that they are utilizing the best practices in the space. As we move into a more digital realm, social is going to play a key role in how we engage with and better understand our customers."

"Successful digital transformations require that the right skills are developed, mindsets reframed, and expertise leveraged."

"Because of the shift to digital and the rapid-fire way information is disseminated, the use of social media as a means to communicate has become a necessity."

"Hootsuite helps us oversee our content, channels, and communities to make sure we’re engaging and spreading awareness."

“The best part of working with Hootsuite [Campaigns] is the customer support, the collaborative approach they take demonstrates their investment in the success of client campaigns. They really are like an extension of your team.”