"I would like to express my gratitude on the success of the site migration from Shanghai to Chongqing, with special thanks to the team for ensuring the smoothness of the project implementation. No matter where the centers locate, the workforce referred by HKT has been consistently meeting our requirements. I’m pleased to note that the team has achieved the better performance against baseline You have fast learning agents, accountable team leaders and customer-oriented management team. You have always been our strength and helped us to penetrate the market with more vigor and success."