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HKT TELESERVICES is a world leader when it comes to Business Process Outsourcing (BPO). PCCW’s network of multi-channel engagement centers provide support in English, Spanish, Asian and a variety of other languages, which enables their to communicate with over half of the world’s population. They operate engagement centers in the United States, mainland China, Hong Kong, Panama, the Philippines, and the United Kingdom. This translates to over 10,000 contact center seats that are ready to serve you and your customers.
"It’s great to see HKT Teleservices taking a leadership role and showing how outsourcing service providers must focus attention on the highest standards of compliance and customer interactions."
"HKT Teleservices has become a long standing valued extension of our direct to consumer cross-selling and upgrade efforts."
"I would like to express my gratitude on the success of the site migration from Shanghai to Chongqing, with special thanks to the team for ensuring the smoothness of the …
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