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"I am aware that your team has delivered a strong performance on all the key metrics especially in improving the voice FCR. I am delighted to note that this year, your center was able to maintain high service levels and Customer satisfaction scores despite the increase in the volumes against the forecast. Your team’s efforts in supporting projects like IVR enhancement, 315TS, etc. are much appreciated. By setting these high standards you have strengthened the reputation of Nokia. On behalf of my other Nokia colleagues, I would like to express my sincere appreciation for your commitment and contributions. Looking forward to even greater successes together!"
"It’s great to see HKT Teleservices taking a leadership role and showing how outsourcing service providers must focus attention on the highest standards of compliance and customer interactions."
Bloom Digital Marketing is a search engine marketing agency located in Vancouver BC. They specialize in SEO, PPC, Social Media, Google Analytics and Web Site Content Writing. Bloom is a Google Adwords Qualified Company. Bloom Digital Marketing works with small, medium and large companies in the financial, travel and hospitality, e-commerce, consumer products, B2B and other industries. Visit www.bloommarketing.ca for more information.
Control Yours takes care of all the technical bits so you can focus on what you do best. They feel incredibly privileged to be serving brilliant clients with incredible companies. They also happen to be really good at what they do. But sometimes, this demand for constant change can be overwhelming, frustrating, and scary. And that's where they come in. Let them take care of the geeky stuff and they'll give you control over your website.
Evoke Solutions helps companies grow by first instilling trust with every interaction or touch point – they create world-class Trustpoints™. They then drive success by Amplifying these Trustpoints. Their amplification practice is built on content marketing and thought leadership, and fueled by digital marketing, SEO, SEM, social, email and conversion optimization. They use in-depth analytics, reporting and A|B testing to continually improve both their B2B and their B2C client’s ROI.
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