HKT Teleservices Testimonials

"We are writing to express our appreciation to all the effort & fully support on the program from your staff made in helping us to achieve remarkable sales in the past months amid a challenging business environment. Your staff have been picking up the product knowledge and selling skills quickly. The high level of dedication and commitment your staff demonstrated in their work had been contributing factors to our success."

"I am aware that your team has delivered a strong performance on all the key metrics especially in improving the voice FCR. I am delighted to note that this year, your center was able to maintain high service levels and Customer satisfaction scores despite the increase in the volumes against the forecast. Your team’s efforts in supporting projects like IVR enhancement, 315TS, etc. are much appreciated. By setting these high standards you have strengthened the reputation of Nokia. On behalf of my other Nokia colleagues, I would like to express my sincere appreciation for your commitment and contributions. Looking forward to even greater successes together!"