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"I am aware that your team has delivered a strong performance on all the key metrics especially in improving the voice FCR. I am delighted to note that this year, your center was able to maintain high service levels and Customer satisfaction scores despite the increase in the volumes against the forecast. Your team’s efforts in supporting projects like IVR enhancement, 315TS, etc. are much appreciated. By setting these high standards you have strengthened the reputation of Nokia. On behalf of my other Nokia colleagues, I would like to express my sincere appreciation for your commitment and contributions. Looking forward to even greater successes together!"
"The major reason we work with HKT Teleservices is that you give us the ‘red carpet’ treatment you have the best group of agents I have ever worked with in my 20 years of experience."
Fox Agency is an integrated marketing agency in the B2B sector, with offices in London and Leeds. Fox combines technology, data, creativity and nous to offer insight and brand strategy, content and search, web and apps, online marketing, integrated campaigns, advertising and activation, experiential, PR, exhibitions and events. With expertise in the engineering, automotive, electronics and financial services sectors, Fox Agency works with clients including Brother, Speedy Hire PLC, Leica Geosystems, Parker Hannifin, Tesco Bank, B2B International, Fenner Precision, TMD Friction, 2plan Wealth Management,
Plan B Creative Limited is a Brand Agency. A Design Agency. A Creative Agency with a passion for website design, corporate identity and branding, advertising, video production and all things digital. Plan B Creative Unexpected Ideas... Once upon a time there was this thing that nearly happened. Well it didn’t, so we thought oh well, forget that, let’s do something else instead. Best thing that ever happened! Our Plan B became our Plan A, and you know what we wouldn’t have it any other way. We live our passion day to day, taking ideas, brands, products, media and fun, we throw in a load of great strategy, commercial acumen, bags of attitude, a shy confidence and great experience and what happens is always somewhere between genius and pretty flipping great.
Established in 2009 as Adelaide’s first true agency to bridge the gap between traditional marketing communication and the burgeoning technology sector driven customer experience, The Distillery has always maintained their passion for creating innovative creative and technical marketing experiences.
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