Hively is the simplest way to gather customer feedback and reward top performing employees. With Hively, your customers can give you real time feedback with 1 click, at their convenience. Now you can measure customer happiness at every touch point and easily see which employees are making your customers the happiest. Hively works with any email client, CRM, website, or ticket tracking system. You can even request feedback with 1 question surveys and gather feedback on mobile devices through QR codes printed onto business cards, displays, posters, placards, time slips, name badges, etc.
"We have been using Hively for a few months now and have found it extremely helpful in gathering customer feedback and monitoring customer service remotely."
"Working with Hively is great. They do a great job of not only promoting good customer service, but of actually practicing it too!"
''Since Hively’s mission is to help increase customer happiness we knew their product would be a good fit for us."
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