171 Higher Logic Testimonials

“I’ve been here 32 years and I’d say it is the best thing we have ever done for our members. We get many unsolicited compliments and thanks, members saying they couldn’t be helping their clients if they didn’t get this information from us. It’s a great payoff for me and the staff who’ve been working long days to help keep our members supported and thriving.”

“We get asked all the time, ‘What’s everyone else doing?’ We knew we had to provide a way for our customers to get those answers straight from their peers, without us acting as the middleman.”

“Our customers were craving real-world examples. Awardco’s so customizable that clients across different industries were using it in completely unique ways. For example, sales-driven organizations use it for sales incentives while manufacturers often set it up for safety promotion programs. And everyone was curious about how others were making it work.”

"Higher Logic has the marketing and communications tools, and implementation plan in place to make execution with your audiences an incredibly smooth process."

"The Higher Logic product is good. The implementation process used to get up and running was methodical and proved to be successful."

"The Higher Logic team did a fantastic job throughout this entire migration and upgrade process. I especially appreciate the extreme attention to detail during the list migration phase. Please give my special thanks to everyone who was involved. Believe, me, this kind of excellent work gets passed around the association community every time I get a chance. Wish I could take everyone to lunch."

"The Higher Logic staff was second to none throughout this project and by far the most dedicated I've worked with in years – or simply put, the best in the business. They’ve been there every step of the way."

"We find that Higher Logic is bending over backwards to assist us, even though we seem to be their only client working with this AMS."

"My support questions are answered in a timely manner and I’m never made to feel that I’m asking too much, too often. During our launch, the support team helped me plan ahead to prevent problems and was there to hold my hand throughout the transition. I have a technical background and sometimes feel I’m trying to explain standard concepts to tech support staff at other companies. Not so with any of the support staff at Higher Logic."

"We learn from the best—its Higher Logic’s amazing customer support that has and given our staff the knowledge and confidence to grow our community and keep it thriving."

"The best thing about being a Higher Logic client is the excellent service and support from Higher Logic and the HUG community."

"Higher Logic has an interest in seeing that our community succeeds - not just making sure that we pay our invoices."

"Higher Logic has done an excellent job addressing support issues. Your emphasis on customer service over the past few years has not gone unnoticed. Thanks for being such a great technology partner. We do not get nearly this quality of service from our other technology partners."

"As a result of launching THE LANDING, we will better understand our members, what they’re interested in, what they need and how to provide more value to them."

"Associations need to gather substantial member data in order to effectively communicate with them. We launched THE LANDING to increase member engagement and value, as well as monitor the pulse of membership — it helps members get involved and stay connected to industry happenings."