171 Higher Logic Testimonials

“We could have had a smoother migration because getting the data and information from [our previous vendor] was difficult—they didn’t make it easy for us to leave, but once we got the data to Higher Logic Vanilla, it was very straightforward.”

“When I saw Higher Logic Community, I knew it was exactly what we wanted. Before, it felt like we were mainly communicating with newsletters. But community is so powerful; our members can connect with each other to network, communicate and help each other.”

“Right from the very beginning, we had around the clock support from Higher Logic Vanilla. What usually takes organizations about 5 months to get up and running was completed in just one week.”

"Higher Logic has the marketing and communications tools, and implementation plan in place to make execution with your audiences an incredibly smooth process."

"The Higher Logic product is good. The implementation process used to get up and running was methodical and proved to be successful."

"The Higher Logic team did a fantastic job throughout this entire migration and upgrade process. I especially appreciate the extreme attention to detail during the list migration phase. Please give my special thanks to everyone who was involved. Believe, me, this kind of excellent work gets passed around the association community every time I get a chance. Wish I could take everyone to lunch."

"The Higher Logic staff was second to none throughout this project and by far the most dedicated I've worked with in years – or simply put, the best in the business. They’ve been there every step of the way."

"We find that Higher Logic is bending over backwards to assist us, even though we seem to be their only client working with this AMS."

"My support questions are answered in a timely manner and I’m never made to feel that I’m asking too much, too often. During our launch, the support team helped me plan ahead to prevent problems and was there to hold my hand throughout the transition. I have a technical background and sometimes feel I’m trying to explain standard concepts to tech support staff at other companies. Not so with any of the support staff at Higher Logic."

"We learn from the best—its Higher Logic’s amazing customer support that has and given our staff the knowledge and confidence to grow our community and keep it thriving."

"The best thing about being a Higher Logic client is the excellent service and support from Higher Logic and the HUG community."

"Higher Logic has an interest in seeing that our community succeeds - not just making sure that we pay our invoices."

"Higher Logic has done an excellent job addressing support issues. Your emphasis on customer service over the past few years has not gone unnoticed. Thanks for being such a great technology partner. We do not get nearly this quality of service from our other technology partners."

"As a result of launching THE LANDING, we will better understand our members, what they’re interested in, what they need and how to provide more value to them."

"Associations need to gather substantial member data in order to effectively communicate with them. We launched THE LANDING to increase member engagement and value, as well as monitor the pulse of membership — it helps members get involved and stay connected to industry happenings."