171 Higher Logic Testimonials

“We get asked all the time, ‘What’s everyone else doing?’ We knew we had to provide a way for our customers to get those answers straight from their peers, without us acting as the middleman.”

“You’ve probably heard before that ‘Build it and they will come’ is not a community and member engagement strategy. You need the right staff, volunteers, and community tools to continuously engage members. Higher Logic makes it easier – for example, their automation rules are absolutely stellar, both the ones that come out-of-the-box and the ones you can set up on your own.”

“Higher Logic has a great product, first and foremost. The community is an asset to our Association and my members rely on the community to ask each [other] questions and get advice. This gives our members all over the world the ability to communicate in real time.”

"Higher Logic has the marketing and communications tools, and implementation plan in place to make execution with your audiences an incredibly smooth process."

"The Higher Logic product is good. The implementation process used to get up and running was methodical and proved to be successful."

"The Higher Logic team did a fantastic job throughout this entire migration and upgrade process. I especially appreciate the extreme attention to detail during the list migration phase. Please give my special thanks to everyone who was involved. Believe, me, this kind of excellent work gets passed around the association community every time I get a chance. Wish I could take everyone to lunch."

"The Higher Logic staff was second to none throughout this project and by far the most dedicated I've worked with in years – or simply put, the best in the business. They’ve been there every step of the way."

"We find that Higher Logic is bending over backwards to assist us, even though we seem to be their only client working with this AMS."

"My support questions are answered in a timely manner and I’m never made to feel that I’m asking too much, too often. During our launch, the support team helped me plan ahead to prevent problems and was there to hold my hand throughout the transition. I have a technical background and sometimes feel I’m trying to explain standard concepts to tech support staff at other companies. Not so with any of the support staff at Higher Logic."

"We learn from the best—its Higher Logic’s amazing customer support that has and given our staff the knowledge and confidence to grow our community and keep it thriving."

"The best thing about being a Higher Logic client is the excellent service and support from Higher Logic and the HUG community."

"Higher Logic has an interest in seeing that our community succeeds - not just making sure that we pay our invoices."

"Higher Logic has done an excellent job addressing support issues. Your emphasis on customer service over the past few years has not gone unnoticed. Thanks for being such a great technology partner. We do not get nearly this quality of service from our other technology partners."

"As a result of launching THE LANDING, we will better understand our members, what they’re interested in, what they need and how to provide more value to them."

"Associations need to gather substantial member data in order to effectively communicate with them. We launched THE LANDING to increase member engagement and value, as well as monitor the pulse of membership — it helps members get involved and stay connected to industry happenings."