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49 HGS Digital Case Studies

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  • Making Data-Driven Decisions Using a Customer Data Platform

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Building Customer Loyalty Through Engaging Social Media Content

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions

  • Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Building a lead generation contact center solution with Amazon Connect

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

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