49 HGS Digital Case Studies

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  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Making Data-Driven Decisions Using a Customer Data Platform

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Building Customer Loyalty Through Engaging Social Media Content

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect