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49 HGS Digital Case Studies

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  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Making Data-Driven Decisions Using a Customer Data Platform

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Building a lead generation contact center solution with Amazon Connect

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Building a lead generation contact center solution with Amazon Connect

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

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