Visual IVR drives reduction of agent calls with self-service roadside assistance
Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect
Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads
Website Rebranding to Enhance Customer Engagement & Experience
Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect
Integrating Marketing Campaigns to Improve the Overall Customer Experience
Leading physician network provider improves data accuracy with PDM, saving nearly $1 million
Improving Content Management Capabilities with a Headless Content Management System
Using technology to drive positive brand sentiment for F&B giant’s social media
Building a lead generation contact center solution with Amazon Connect
Increasing Digital Engagement with a Cohesive Content Marketing Strategy
Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS
HGS delivers a decade of first-class customer experience for CPG brand
Creating New Digital Experiences Using Oracle Webcenter Sites