Visual IVR drives reduction of agent calls with self-service roadside assistance
Claims automation saves $1.5M annually with 22% efficiency gains
Upgrading Oracle WebCenter Sites for General Electric (GE) Capital
Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing
Improving the Customer Experience with a Unified Social CRM Solution
Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure
Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
Leading physician network provider improves data accuracy with PDM, saving nearly $1 million
Improving Content Management Capabilities with a Cloud-Based Web Content Management System
Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution
Office-to-home cloud migration with 85% CSAT and $184K annual savings
Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH
Integrating Marketing Campaigns to Improve the Overall Customer Experience
Enriching the Content Management Strategy to Improve Speed to Market
FeaturedCustomers has 1,849,223+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.