Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs
HGS delivers a decade of first-class customer experience for CPG brand
Integrating Marketing Campaigns to Improve the Overall Customer Experience
Leveraging Oracle WebCenter Sites to Improve Content Publishing Time
Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS
Making Data-Driven Decisions Using a Customer Data Platform
HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences
Building Customer Loyalty Through Engaging Social Media Content
Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties
Office-to-home cloud migration with 85% CSAT and $184K annual savings
Enriching the Content Management Strategy to Improve Speed to Market
Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns
Visual IVR drives reduction of agent calls with self-service roadside assistance
Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect