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49 HGS Digital Case Studies

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  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Building a lead generation contact center solution with Amazon Connect

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Improving Content Management Capabilities with a Headless Content Management System

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

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