Back to Profile

49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Inventory automation enables $11M in savings for agriculture giant

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Building a lead generation contact center solution with Amazon Connect

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

FeaturedCustomers has 1,909,601+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.