Visual IVR drives reduction of agent calls with self-service roadside assistance
Claims automation saves $1.5M annually with 22% efficiency gains
Upgrading Oracle WebCenter Sites for General Electric (GE) Capital
Enriching the Content Management Strategy to Improve Speed to Market
Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets
HGS delivers a decade of first-class customer experience for CPG brand
Creating contact flows with Amazon Connect to expedite a contact center migration
Office-to-home cloud migration with 85% CSAT and $184K annual savings
Leveraging Oracle WebCenter Sites to Accelerate Time to Market
Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales
Real-Time Appointment Scheduler Application to Improve Conversions
Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads
HGS Digital’s cloud acceleration framework reduces implementation cost by 80%
Improving Content Management Capabilities with a Cloud-Based Web Content Management System
Improving the Customer Experience with a Unified Social CRM Solution