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49 HGS Digital Case Studies

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  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Website Rebranding to Enhance Customer Engagement & Experience

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Improving Content Management Capabilities with a Headless Content Management System

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Inventory automation enables $11M in savings for agriculture giant

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