49 HGS Digital Case Studies

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  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Improving Content Management Capabilities with a Headless Content Management System

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Building a lead generation contact center solution with Amazon Connect

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH