49 HGS Digital Case Studies

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  • Building Customer Loyalty Through Engaging Social Media Content

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Regional bank realigns for growth with a CX modernization roadmap

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Building a lead generation contact center solution with Amazon Connect

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Building a lead generation contact center solution with Amazon Connect

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Achieving rapid office-to-home migration with HGS and Twilio