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50 HGS Digital Case Studies

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  • Website Rebranding to Enhance Customer Engagement & Experience

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Global Electronics Manufacturing Services Provider cuts AWS storage costs by 95% with HGS Digital

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Building Customer Loyalty Through Engaging Social Media Content

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Enriching the Content Management Strategy to Improve Speed to Market

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