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49 HGS Digital Case Studies

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  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Making Data-Driven Decisions Using a Customer Data Platform

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions

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