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49 HGS Digital Case Studies

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  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Building a lead generation contact center solution with Amazon Connect

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Building Customer Loyalty Through Engaging Social Media Content

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Improving the Customer Experience with a Unified Social CRM Solution

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Claims automation saves $1.5M annually with 22% efficiency gains

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