Using technology to drive positive brand sentiment for F&B giant’s social media
Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure
Building a Lead Generation Contact Center Solution with Amazon Connect
Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets
Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect
HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences
Improving Content Management Capabilities with a Cloud-Based Web Content Management System
HGS delivers a decade of first-class customer experience for CPG brand
Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH
Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs
Improving Content Management Capabilities with a Headless Content Management System
Office-to-home cloud migration with 85% CSAT and $184K annual savings
Building a lead generation contact center solution with Amazon Connect
HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings
Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect
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