49 HGS Digital Case Studies

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  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Regional bank realigns for growth with a CX modernization roadmap

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Increasing Digital Engagement with a Cohesive Content Marketing Strategy

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions

  • Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads