Back to Profile

49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Building a Lead Generation Contact Center Solution with Amazon Connect

FeaturedCustomers has 1,898,643+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.