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50 HGS Digital Case Studies

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  • Building a lead generation contact center solution with Amazon Connect

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Regional bank realigns for growth with a CX modernization roadmap

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions

  • Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

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