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50 HGS Digital Case Studies

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  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Building a lead generation contact center solution with Amazon Connect

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Global Electronics Manufacturing Services Provider cuts AWS storage costs by 95% with HGS Digital

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions

  • Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

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