Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs
Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure
Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales
Real-Time Appointment Scheduler Application to Improve Conversions
Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads
Leveraging Oracle WebCenter Sites to Improve Content Publishing Time
Visual IVR drives reduction of agent calls with self-service roadside assistance
Increasing Digital Engagement with a Cohesive Content Marketing Strategy
Improving Content Management Capabilities with a Cloud-Based Web Content Management System
Regional bank realigns for growth with a CX modernization roadmap
Inventory automation enables $11M in savings for agriculture giant
Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect
Using technology to drive positive brand sentiment for F&B giant’s social media
Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH
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