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49 HGS Digital Case Studies

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  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Building a lead generation contact center solution with Amazon Connect

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Improving Content Management Capabilities with a Headless Content Management System

  • Increasing Digital Engagement with a Cohesive Content Marketing Strategy

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

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