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50 HGS Digital Case Studies

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  • Inventory automation enables $11M in savings for agriculture giant

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Building a lead generation contact center solution with Amazon Connect

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

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