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50 HGS Digital Case Studies

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  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Improving Content Management Capabilities with a Headless Content Management System

  • Building a lead generation contact center solution with Amazon Connect

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Improving the Customer Experience with a Unified Social CRM Solution

  • HGS PULSE drives 40% improvement in reporting efficiency

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