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49 HGS Digital Case Studies

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  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Increasing Digital Engagement with a Cohesive Content Marketing Strategy

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Building Customer Loyalty Through Engaging Social Media Content

  • Regional bank realigns for growth with a CX modernization roadmap

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Inventory automation enables $11M in savings for agriculture giant

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

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