Visual IVR drives reduction of agent calls with self-service roadside assistance
HGS Digital’s cloud acceleration framework reduces implementation cost by 80%
Leveraging Oracle WebCenter Sites to Improve Content Publishing Time
Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns
Building Customer Loyalty Through Engaging Social Media Content
Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales
Real-Time Appointment Scheduler Application to Improve Conversions
Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads
Tapping into Diverse Customer Segments Through Website Restructuring
Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers
Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
HGS PULSE drives 40% improvement in reporting efficiency
Upgrading Oracle WebCenter Sites for General Electric (GE) Capital
Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs
Using technology to drive positive brand sentiment for F&B giant’s social media