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50 HGS Digital Case Studies

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  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Global Electronics Manufacturing Services Provider cuts AWS storage costs by 95% with HGS Digital

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Improving Content Management Capabilities with a Headless Content Management System

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

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