50 HGS Digital Case Studies

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  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Building a lead generation contact center solution with Amazon Connect

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • HGS PULSE drives 40% improvement in reporting efficiency