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49 HGS Digital Case Studies

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  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Making Data-Driven Decisions Using a Customer Data Platform

  • Regional bank realigns for growth with a CX modernization roadmap

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Building a lead generation contact center solution with Amazon Connect

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Improving Content Management Capabilities with a Headless Content Management System

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