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49 HGS Digital Case Studies

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  • Improving the Customer Experience with a Unified Social CRM Solution

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Regional bank realigns for growth with a CX modernization roadmap

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Inventory automation enables $11M in savings for agriculture giant

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Making Data-Driven Decisions Using a Customer Data Platform

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Achieving rapid office-to-home migration with HGS and Twilio

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