50 HGS Digital Case Studies

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  • Improving the Customer Experience with a Unified Social CRM Solution

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Inventory automation enables $11M in savings for agriculture giant

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Global Electronics Manufacturing Services Provider cuts AWS storage costs by 95% with HGS Digital

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Improving Content Management Capabilities with a Headless Content Management System

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience