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49 HGS Digital Case Studies

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  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Improving the Customer Experience with a Unified Social CRM Solution

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Building a lead generation contact center solution with Amazon Connect

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

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