Back to Profile

49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Increasing Digital Engagement with a Cohesive Content Marketing Strategy

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Making Data-Driven Decisions Using a Customer Data Platform

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Inventory automation enables $11M in savings for agriculture giant

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

FeaturedCustomers has 1,940,332+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.