49 HGS Digital Case Studies

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  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Building Customer Loyalty Through Engaging Social Media Content

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions

  • Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Using technology to drive positive brand sentiment for F&B giant’s social media