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49 HGS Digital Case Studies

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  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Website Rebranding to Enhance Customer Engagement & Experience

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Building Customer Loyalty Through Engaging Social Media Content

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Claims automation saves $1.5M annually with 22% efficiency gains

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