Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
Achieving rapid office-to-home migration with HGS and Twilio
Building a lead generation contact center solution with Amazon Connect
HGS delivers a decade of first-class customer experience for CPG brand
Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties
Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution
Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers
Visual IVR drives reduction of agent calls with self-service roadside assistance
Creating contact flows with Amazon Connect to expedite a contact center migration
Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings
Office-to-home cloud migration with 85% CSAT and $184K annual savings
Tapping into Diverse Customer Segments Through Website Restructuring
Implementing Process Automation & Personalization to Improve the Customer Experience
Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales