Back to Profile

49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Improving Content Management Capabilities with a Headless Content Management System

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

FeaturedCustomers has 1,905,661+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.