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50 HGS Digital Case Studies

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  • HGS delivers a decade of first-class customer experience for CPG brand

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Increasing Digital Engagement with a Cohesive Content Marketing Strategy

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Regional bank realigns for growth with a CX modernization roadmap

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

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