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50 HGS Digital Case Studies

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  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Leading media company improves response turnaround by 13% with HGS Digital

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Northwestern Medicine reduces TCO and streamlines brand management with HGS Digital

  • Textron boosts intranet social sharing across 33,000 employees with HGS Digital

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • World’s Largest eCommerce Company cuts contact flow setup to 1 day with HGS Digital

  • Building a lead generation contact center solution with Amazon Connect

  • NewYork-Presbyterian Hospital streamlines 200+ websites with HGS Digital

  • MoneyGram boosts customer satisfaction by 60% with HGS Digital

  • Cargill scales to 68 cloud sites with HGS Digital

  • American Fast Food Company strengthens brand reputation with HGS Digital’s 18-hour social care coverage

  • a financial institution drives 50 million+ social impressions with HGS Digital

  • HGS delivers a decade of first-class customer experience for CPG brand

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