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49 HGS Digital Case Studies

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  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Improving Content Management Capabilities with a Headless Content Management System

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

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