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50 HGS Digital Case Studies

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  • Increasing Digital Engagement with a Cohesive Content Marketing Strategy

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Building Customer Loyalty Through Engaging Social Media Content

  • Improving Content Management Capabilities with a Headless Content Management System

  • Inventory automation enables $11M in savings for agriculture giant

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Building a lead generation contact center solution with Amazon Connect

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

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