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49 HGS Digital Case Studies

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  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Making Data-Driven Decisions Using a Customer Data Platform

  • Increasing Digital Engagement with a Cohesive Content Marketing Strategy

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Achieving rapid office-to-home migration with HGS and Twilio

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