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49 HGS Digital Case Studies

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  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Making Data-Driven Decisions Using a Customer Data Platform

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

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