Back to Profile

49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Building Customer Loyalty Through Engaging Social Media Content

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Building a lead generation contact center solution with Amazon Connect

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Building a lead generation contact center solution with Amazon Connect

  • HGS PULSE drives 40% improvement in reporting efficiency

FeaturedCustomers has 1,910,271+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.