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50 HGS Digital Case Studies

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  • Northwestern Medicine reduces TCO and streamlines brand management with HGS Digital

  • Textron boosts intranet social sharing across 33,000 employees with HGS Digital

  • Inventory automation enables $11M in savings for agriculture giant

  • MoneyGram boosts customer satisfaction by 60% with HGS Digital

  • Global Electronics Manufacturing Services Provider cuts AWS storage costs by 95% with HGS Digital

  • World’s Largest eCommerce Company cuts contact flow setup to 1 day with HGS Digital

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Global Leading Company launches candidate screening in 1 day with HGS Digital

  • World’s Largest Revenue Company lifts response rate from 4% to 28% with HGS Digital

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Wendy’s reduces TCO and improves customer experience with HGS Digital’s managed cloud CMS

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