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50 HGS Digital Case Studies

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  • Making Data-Driven Decisions Using a Customer Data Platform

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Regional bank realigns for growth with a CX modernization roadmap

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • HGS delivers a decade of first-class customer experience for CPG brand

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