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50 HGS Digital Case Studies

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  • Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Increasing Digital Engagement with a Cohesive Content Marketing Strategy

  • Building a lead generation contact center solution with Amazon Connect

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Building Customer Loyalty Through Engaging Social Media Content

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