Inventory automation enables $11M in savings for agriculture giant
Improving the Customer Experience with a Unified Social CRM Solution
Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect
Achieving rapid office-to-home migration with HGS and Twilio
Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs
Tapping into Diverse Customer Segments Through Website Restructuring
Improving Content Management Capabilities with a Cloud-Based Web Content Management System
Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH
Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution
HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings
HGS PULSE drives 40% improvement in reporting efficiency
Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers
Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS
Using technology to drive positive brand sentiment for F&B giant’s social media
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