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50 HGS Digital Case Studies

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  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Building a lead generation contact center solution with Amazon Connect

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

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