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49 HGS Digital Case Studies

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  • Making Data-Driven Decisions Using a Customer Data Platform

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Inventory automation enables $11M in savings for agriculture giant

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions

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