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49 HGS Digital Case Studies

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  • Making Data-Driven Decisions Using a Customer Data Platform

  • Real-Time Appointment Scheduler Application to Improve Conversions

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Building Customer Loyalty Through Engaging Social Media Content

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

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