Back to Profile

49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Building a lead generation contact center solution with Amazon Connect

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Improving Content Management Capabilities with a Headless Content Management System

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Inventory automation enables $11M in savings for agriculture giant

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

FeaturedCustomers has 1,960,604+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.