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50 HGS Digital Case Studies

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  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Building a lead generation contact center solution with Amazon Connect

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Enriching the Content Management Strategy to Improve Speed to Market

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

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