Back to Profile

49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • Inventory automation enables $11M in savings for agriculture giant

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Regional bank realigns for growth with a CX modernization roadmap

  • Website Rebranding to Enhance Customer Engagement & Experience

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

FeaturedCustomers has 1,912,802+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.