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49 HGS Digital Case Studies

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  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Making Data-Driven Decisions Using a Customer Data Platform

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • HGS PULSE drives 40% improvement in reporting efficiency

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