50 HGS Digital Case Studies

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  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Global Electronics Manufacturing Services Provider cuts AWS storage costs by 95% with HGS Digital

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Regional bank realigns for growth with a CX modernization roadmap

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions