49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset
  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Making Data-Driven Decisions Using a Customer Data Platform

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Using technology to drive positive brand sentiment for F&B giant’s social media

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Improving the Customer Experience with a Unified Social CRM Solution

  • Building Customer Loyalty Through Engaging Social Media Content

  • Regional bank realigns for growth with a CX modernization roadmap

  • Building a lead generation contact center solution with Amazon Connect