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50 HGS Digital Case Studies

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  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Building Customer Loyalty Through Engaging Social Media Content

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Inventory automation enables $11M in savings for agriculture giant

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Regional bank realigns for growth with a CX modernization roadmap

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

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