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49 HGS Digital Case Studies

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  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Inventory automation enables $11M in savings for agriculture giant

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

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