49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset
  • Website Rebranding to Enhance Customer Engagement & Experience

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Inventory automation enables $11M in savings for agriculture giant

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales

  • Real-Time Appointment Scheduler Application to Improve Conversions

  • Creating a Customer-Focused Content Management System (CMS) to Increase Sales Leads

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • Enriching the Content Management Strategy to Improve Speed to Market