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50 HGS Digital Case Studies

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  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Inventory automation enables $11M in savings for agriculture giant

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Integrating Marketing Campaigns to Improve the Overall Customer Experience

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Building a lead generation contact center solution with Amazon Connect

  • HGS PULSE drives 40% improvement in reporting efficiency

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