Upgrading Oracle WebCenter Sites for General Electric (GE) Capital
Visual IVR drives reduction of agent calls with self-service roadside assistance
Inventory automation enables $11M in savings for agriculture giant
Building a lead generation contact center solution with Amazon Connect
HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings
Creating contact flows with Amazon Connect to expedite a contact center migration
Regional bank realigns for growth with a CX modernization roadmap
Increasing Digital Engagement with a Cohesive Content Marketing Strategy
Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution
Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs
HGS delivers a decade of first-class customer experience for CPG brand
Tapping into Diverse Customer Segments Through Website Restructuring
Leveraging a Cohesive Intranet Portal & User-Friendly CMS to Improve Social Sharing
Making Data-Driven Decisions Using a Customer Data Platform
Website Rebranding to Enhance Customer Engagement & Experience
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