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49 HGS Digital Case Studies

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  • Building a lead generation contact center solution with Amazon Connect

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

  • HGS PULSE drives 40% improvement in reporting efficiency

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Making Data-Driven Decisions Using a Customer Data Platform

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • Creating New Digital Experiences Using Oracle Webcenter Sites

  • Using a Robust Digital Content Management System (CMS) to Handle Multiple Marketing Assets

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Inventory automation enables $11M in savings for agriculture giant

  • Upgrading Oracle WebCenter Sites for General Electric (GE) Capital

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