49 HGS Digital Case Studies

Industry
Company Size
15 per page
  • 15
Reset
  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Building a lead generation contact center solution with Amazon Connect

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • HGS leads Fortune 500 company’s B2B sales support, netting $11M in savings

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Tapping into Diverse Customer Segments Through Website Restructuring

  • Implementing Process Automation & Personalization to Improve the Customer Experience

  • Next-Gen Mobile Application to Improve End-User Experience & Maximize Sales