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49 HGS Digital Case Studies

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  • Website Rebranding to Enhance Customer Engagement & Experience

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Achieving rapid office-to-home migration with HGS and Twilio

  • Building a lead generation contact center solution with Amazon Connect

  • Visual IVR drives reduction of agent calls with self-service roadside assistance

  • Leveraging Oracle WebCenter Sites to Improve Content Publishing Time

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Improving Content Management Capabilities with a Headless Content Management System

  • Leveraging Amazon Web Services (AWS) to Support a Multi-Hospital Site Infrastructure

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

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