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49 HGS Digital Case Studies

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  • HGS Digital Helps MoneyGram Localize and Personalize Emails to Improve Customer Experiences

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Office-to-home cloud migration with 85% CSAT and $184K annual savings

  • Making Data-Driven Decisions Using a Customer Data Platform

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Creating contact flows with Amazon Connect to expedite a contact center migration

  • Improving Content Management Capabilities with a Headless Content Management System

  • Implementing Artificial Intelligence and Automated Tagging to Reduce Customer Support Costs

  • Building Customer Loyalty Through Engaging Social Media Content

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Improving Content Management Capabilities with a Cloud-Based Web Content Management System

  • Leveraging Oracle WebCenter Sites to Consolidate Multiple Web Properties

  • Contact Center Migration Creation of Contact Flows Achieved with Amazon Connect

  • Enhancing the Online User Experience by Eliminating Content Silos & Simplifying the CMS

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