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50 HGS Digital Case Studies

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  • Speech analytics improves NPS® by 3% and enables migration of 75% of agents to WaH

  • Managing Content, Assets, and e-Commerce with HGS Digital's Strategic Architecture Solution

  • Building a Lead Generation Contact Center Solution with Amazon Connect

  • Claims automation saves $1.5M annually with 22% efficiency gains

  • Enriching the Content Management Strategy to Improve Speed to Market

  • Leveraging Oracle WebCenter Sites to Accelerate Time to Market

  • Fortune 10 retailer supercharges social strategy to address digital needs of new-age customers

  • Building a lead generation contact center solution with Amazon Connect

  • Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect

  • Building a lead generation contact center solution with Amazon Connect

  • Global Electronics Manufacturing Services Provider cuts AWS storage costs by 95% with HGS Digital

  • Improving Candidate Screening Process with Recruitment Process Outsourcing (RPO) and Amazon Connect

  • HGS delivers a decade of first-class customer experience for CPG brand

  • Leading physician network provider improves data accuracy with PDM, saving nearly $1 million

  • Establishing a Strong Digital Presence & Generating Leads Through Marketing Campaigns

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