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"In most tools, it’s very difficult to create a custom metric, let alone integrate into other systems, such as Salesforce. With Heap, we’re helping everyone in the company identify and measure when the user actually gained value from the platform versus simply using it."
“We were in a world where we could get there, but it took a lot of time. And most of the time when we finally did get there, we had lost the opportunity to actually engage and take advantage of that situation.”
Pendo was founded in 2013 when alumni from Rally, Google, Cisco, and Red Hat combined their heads and hearts to build something they wanted but never had as product managers - a simple way to understand and attack what truly …
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