128 Guesty Testimonials

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  • "Additionally, she appreciated that Guesty showcased a dedication to evolving alongside a relatively new and ever changing industry."

  • “It soon became apparent that Guesty addressed the frustrations that we were feeling as a business and that it offered us a solution that would free up our time to provide better support for our guests and to start growing our business again.”

  • “Merging is a tricky process but at the same time it’s amazing because you are learning so much from each other and you’re becoming something much better than you used to be as a single local company.”

  • “Our mission is very close to our country and our heart, because we are not such a popular country. People don’t trust other people to manage their property because they think it’s dangerous, and we are changing this fundamental idea."

  • “Before Guesty I was doing everything. Now I’m doing nothing and my key metrics have gone up.”

  • “After hours messaging was probably the most difficult thing. When someone couldn’t find something or get into their apartment late at night, it was only Jeremiah or myself who could deal with it. Although guest responses should take up 10% of our time, those constant messages added up quickly. That …

  • “We chose Guesty because of the feature set, intuitive user interface, and open architecture.”

  • "As the Director of Customer Experience I am able to leverage the Unified Inbox to optimize my customer service team. It allows us to work together and respond to guest inquiries quickly, efficiently, and in an organized manner."

  • "We’ve spent the past few years perfecting the operations of providing a consistent service in a disparate environment."

  • “It’s not just about taking from the community but also giving to the community.”

  • “It was the ideal choice to start building our business off of.”

  • “Our guests are looking for something slow, meaningful, and restorative. What sets us apart is the attention to detail in every touchpoint, from the design of the cabins to the in-stay extras.”

  • “Our approach is quality over quantity. We don’t want to be the biggest — just the best at what we do.”

  • “We want to be the largest locally owned property management company in Bozeman. And because every member of our team is also a rental property owner, we approach every home like it's our own.”

  • “We’re always looking to grow. But we can’t compromise on quality or overwhelm our team in the process. Guesty helps us do more with less, so we can focus on elevating the guest experience.”