128 Guesty Testimonials

"Guesty not only ticked all their boxes, with channel integrations that easily facilitate the promotion of our listings on preferred OTAs, it also provides a unique service we knew would be an invaluable asset when it came to maintaining stellar customer relations and capturing leads that inquire at any time of day – 24/7 Guest Communication."

"Guesty is a very nice software to use - we think we will be using it for a long time!"

“It’s not just about taking from the community but also giving to the community.”

"We absolutely needed to have everything centralized for our team. The old way of doing things was no longer sustainable. It was time for a solution that would automate operations and alleviate BAKAN’s pain points."

“Our mission is very close to our country and our heart, because we are not such a popular country. People don’t trust other people to manage their property because they think it’s dangerous, and we are changing this fundamental idea."

“Before Guesty I was doing everything. Now I’m doing nothing and my key metrics have gone up.”

“After hours messaging was probably the most difficult thing. When someone couldn’t find something or get into their apartment late at night, it was only Jeremiah or myself who could deal with it. Although guest responses should take up 10% of our time, those constant messages added up quickly. That 10% time task ended up being about 40%, which escalated to become a major pain in our daily lives.”

“We chose Guesty because of the feature set, intuitive user interface, and open architecture.”

"As the Director of Customer Experience I am able to leverage the Unified Inbox to optimize my customer service team. It allows us to work together and respond to guest inquiries quickly, efficiently, and in an organized manner."

"We’ve spent the past few years perfecting the operations of providing a consistent service in a disparate environment."

“It was the ideal choice to start building our business off of.”

“Our guests are looking for something slow, meaningful, and restorative. What sets us apart is the attention to detail in every touchpoint, from the design of the cabins to the in-stay extras.”

“Our approach is quality over quantity. We don’t want to be the biggest — just the best at what we do.”

“We want to be the largest locally owned property management company in Bozeman. And because every member of our team is also a rental property owner, we approach every home like it's our own.”

“We’re always looking to grow. But we can’t compromise on quality or overwhelm our team in the process. Guesty helps us do more with less, so we can focus on elevating the guest experience.”