“We chose Guesty because of the feature set, intuitive user interface, and open architecture.”

"One happy customer! The time I have gotten back from Guesty’s automation and guest communication has allowed me to work on more strategic aspects of my business, like marketing or renovations. As a small business owner with a full-time day job, I can’t tell you how much this service has …

“Guesty allows me to centralize several key solutions for my business into one integrated ecosystem — from the PMS and Locks Manager to the Guest App and more — giving me greater visibility and control."

“We always give priority to staying guests, so inevitably messages from leads had to be side-lined. There were times when our response rate wasn’t as high as it should be, and without Guesty’s proactive prompts, we missed out on reservations and initial lead guest inquiries that are crucial to finalize …

"We absolutely needed to have everything centralized for our team. The old way of doing things was no longer sustainable. It was time for a solution that would automate operations and alleviate BAKAN’s pain points."

“Our mission is very close to our country and our heart, because we are not such a popular country. People don’t trust other people to manage their property because they think it’s dangerous, and we are changing this fundamental idea."

“Before Guesty I was doing everything. Now I’m doing nothing and my key metrics have gone up.”

“After hours messaging was probably the most difficult thing. When someone couldn’t find something or get into their apartment late at night, it was only Jeremiah or myself who could deal with it. Although guest responses should take up 10% of our time, those constant messages added up quickly. That …

"As the Director of Customer Experience I am able to leverage the Unified Inbox to optimize my customer service team. It allows us to work together and respond to guest inquiries quickly, efficiently, and in an organized manner."

"We’ve spent the past few years perfecting the operations of providing a consistent service in a disparate environment."

“It’s not just about taking from the community but also giving to the community.”

“It was the ideal choice to start building our business off of.”

“Our guests are looking for something slow, meaningful, and restorative. What sets us apart is the attention to detail in every touchpoint, from the design of the cabins to the in-stay extras.”

“Our approach is quality over quantity. We don’t want to be the biggest — just the best at what we do.”

“We want to be the largest locally owned property management company in Bozeman. And because every member of our team is also a rental property owner, we approach every home like it's our own.”