“It’s not just about taking from the community but also giving to the community.”
“I knew the complexity of communication would increase with every additional property. There simply wouldn’t be enough time in the day to give each guest and prospective guest the personal attention that was needed to sustain a reputable business. Check-ins and check-outs in particular were eating up a lot of valuable time.”
“With Guesty, we feel like we have added a valuable new partner to our team."
"With Guesty, I can streamline and automate all of the complex operational needs that go into running multi-unit serviced apartments, whether it be staff management, issuing reports to homeowners, or handling guest check-in and check-out. Guesty has me covered."
"Guesty is amazing. They have an open API so we can connect to all types of services."
"We would have to have 2 or 3 more employees to make up for the time if we did not have Guesty."
"We have a lot of tiny apartments in the same building, and they are identical with furniture and amenities; their only difference is their score level. Now instead, of setting up pricing for each individual one, we can price out all of them at the same time.”
"Guesty gave us the opportunity to leverage multiple channels while streamlining calendar blockages and bookings. Guest communications was also a big selling point. Knowing that Guesty’s guest communication team would handle most of our customer inquiries was huge, not to mention the platform’s automated messages. Guesty’s software has made using all the components of our business much easier, which ultimately led us to focus more on growing the business.”
"Guesty has been great for our team to look at our overall bookings and allow us to strategize which cleaning teams visit which areas and which houses need guest ops attention. It’s also great to have one central place to communicate with guests instead of jumping around and managing various platform interfaces. We constantly tweak our listings’ information, and Guesty is an excellent tool because we can make these updates easily in one place.”
"An overview of our business revenue and statistics for management decisions.”
"We can’t imagine growing and expanding without Guesty by our side.”
"The Advanced Analytics feature provides us with a wealth of overview information, allowing me to see everything the company is doing in one place. Guesty has allowed us to have one place where we’re not scatterd with docs or spreadhseets or different softwares we have to integrate. We just have one place to go to.”
"Eagle Beach Rentals will continue to grow. I would encourage any property management company out there to fully consider using Guesty because of the ease of use to the staff.”
“We’re doing the property management, but we’re also putting money and human resources into creating events for the town and its visitors. We can improve each guest’s experience, encourage them to contribute to the local economy, but also enhance their experience, leaving them longing to return. It’s quite a unique and special place to be.”
“We always give priority to staying guests, so inevitably messages from leads had to be side-lined. There were times when our response rate wasn’t as high as it should be, and without Guesty’s proactive prompts, we missed out on reservations and initial lead guest inquiries that are crucial to finalize bookings. My laptop became my best friend, multiple OTA portals, logging in, logging out; it all took so much time.”