128 Guesty Testimonials

"We have a lot of tiny apartments in the same building, and they are identical with furniture and amenities; their only difference is their score level. Now instead, of setting up pricing for each individual one, we can price out all of them at the same time.”

“We just weren’t being heard. Every time we requested an improvement, it got bounced around endlessly. Every time I called, [the product manager] would ask me the same questions, I’d give the same answers, and nothing ever moved forward.”

“Implementing Guesty’s software into our daily operations was a strategic decision for us due to its direct integrations with key booking channels such as Airbnb, Booking.com, and many others. Working with the company has enabled us to save time and focus on expansion."

“We’re always looking to grow. But we can’t compromise on quality or overwhelm our team in the process. Guesty helps us do more with less, so we can focus on elevating the guest experience.”

“The direct booking platform has been really helpful. It helps me convert more leads into direct bookings and build trust with our guests."

“Hospitality is the product. Our job is to scale that without compromising what makes it special.”

“Guesty provides a single, easy-to-use platform that makes our operations incredibly efficient. We can manage all guest communications, connect with multiple booking channels, and handle everything in one centralized place."

“I still needed to basically do the bookkeeping twice. It didn’t create any efficiency. In my opinion, Hostaway just took what Guesty is and made a substitute — it’s just not as user-friendly.”

"I'm impressed by Guesty's extensible features and the high level of professionalism it provides. Its offerings have significantly enhanced my day-to-day management tasks and streamlined my business operations."

“Guesty streamlines property management by centralizing communication, automating tasks, and providing powerful reporting tools. The built-in AI enhances efficiency by suggesting responses based on past interactions, and the response time tracking ensures guests are answered promptly.”

"The key to our relationship with Guesty is that we are growing together. When we started out, guest communication was a challenge, and then it became owner communication, and reporting. you meet new challenges along the way depending on where you are in your growth journey, and a big benefit of Guesty is that they handle owners with a few listings and operators with thousands, so you can go all the way and get the help to structure and facilitate your growing business."

"Guesty is the foundation of our operations. It connects with other critical tools like Breezeway for housekeeping, making our operations smoother and more efficient."

"Guesty Shield was a game changer for us. We have large properties – 15, 16 people – and before, we either avoided those bookings or required a massive bond just to protect ourselves. Now, we can confidently take these high-value bookings without worrying about massive losses."

"Guesty has been transformational for our business growth. Particularly when it comes to automation and messaging, Guesty saves my team probably about 40 hours a month. This allows us to focus on strategic expansion and elevating the guest experience rather than getting bogged down in repetitive tasks."

“The platform’s CRM and lead management features consistently helped convert first-time guests into loyal customers. Guesty gives us the highest quality website and direct booking engine in the industry."