128 Guesty Testimonials

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  • "I've been using Guesty to help manage my 8 properties for a year now. Phenomenal & personable with all my guests. Fantastic."

  • “We couldn’t find anyone who was spending more time and resources on development and making property management efficient, especially for multi-unit property managers. Guesty was the clear choice.”

  • "With Guesty, I can streamline and automate all of the complex operational needs that go into running multi-unit serviced apartments, whether it be staff management, issuing reports to homeowners, or handling guest check-in and check-out. Guesty has me covered."

  • “The direct booking platform has been really helpful. It helps me convert more leads into direct bookings and build trust with our guests."

  • “Hospitality is the product. Our job is to scale that without compromising what makes it special.”

  • “Guesty provides a single, easy-to-use platform that makes our operations incredibly efficient. We can manage all guest communications, connect with multiple booking channels, and handle everything in one centralized place."

  • “I still needed to basically do the bookkeeping twice. It didn’t create any efficiency. In my opinion, Hostaway just took what Guesty is and made a substitute — it’s just not as user-friendly.”

  • “We just weren’t being heard. Every time we requested an improvement, it got bounced around endlessly. Every time I called, [the product manager] would ask me the same questions, I’d give the same answers, and nothing ever moved forward.”

  • "I'm impressed by Guesty's extensible features and the high level of professionalism it provides. Its offerings have significantly enhanced my day-to-day management tasks and streamlined my business operations."

  • “Guesty streamlines property management by centralizing communication, automating tasks, and providing powerful reporting tools. The built-in AI enhances efficiency by suggesting responses based on past interactions, and the response time tracking ensures guests are answered promptly.”

  • "The key to our relationship with Guesty is that we are growing together. When we started out, guest communication was a challenge, and then it became owner communication, and reporting. you meet new challenges along the way depending on where you are in your growth journey, and a big benefit …

  • "Guesty is the foundation of our operations. It connects with other critical tools like Breezeway for housekeeping, making our operations smoother and more efficient."

  • "Guesty Shield was a game changer for us. We have large properties – 15, 16 people – and before, we either avoided those bookings or required a massive bond just to protect ourselves. Now, we can confidently take these high-value bookings without worrying about massive losses."

  • "Guesty has been transformational for our business growth. Particularly when it comes to automation and messaging, Guesty saves my team probably about 40 hours a month. This allows us to focus on strategic expansion and elevating the guest experience rather than getting bogged down in repetitive tasks."

  • “The platform’s CRM and lead management features consistently helped convert first-time guests into loyal customers. Guesty gives us the highest quality website and direct booking engine in the industry."