Graia

Read 3 Graia reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose Graia as their

Graia is a next-generation technology company delivering Agentic CCaaS and Agentic AI platforms purpose-built to elevate customer and employee experiences. Born from the unification of industry innovators Geomant, Buzzeasy, and Bulb Technologies, Graia brings together decades of experience in contact centre transformation, automation, and enterprise AI to solve today’s most complex engagement challenges.

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Customer Rating Review Score based on 35 reference ratings
4.8/5.0 (35)

3Testimonials

  • “Graia is an excellent solution; it has all of the features you’d expect in a modern contact centre… and combined with the excellent support, I would absolutely recommend Graia."

  • “Automatic translation allowed us to extend services to a wider audience. The system feels natural for users and efficient for our team.”

  • "HelloFresh uses Graia to power real-time translations and summarization across its service hubs – doubling agent capacity while maintaining CSAT above 95%."

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3 Case Studies

  • How Mplus Saved €105K/year and 10,000 Hours with Graia’s AI Language Assessment …

  • How Royal Veterinary College Modernised Their Contact Centre with Graia

  • How UNICEF Expanded Multilingual Counseling with Real-Time AI Translation

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Additional Graia Information & Resources

Read Graia Reviews, Testimonials & Customer References from 3 real Graia customers.

Browse Graia Case Studies, Customer Success Stories, & Customer References from 3 businesses that use Graia.