53 GovOS Testimonials

“With help from the GovOS team, in less than a year we went from 20 digitized forms to more than 1,000 forms with over 33,000 submissions. We started with all our public-facing forms, specifically those that require payment, and it’s greatly improved the user experience for both citizens and staff members.”

“Because of GovOS, our customers can easily search and validate proposed names before entering their application. This saves an immense amount of time for both citizens and our staff.”

“My team has found using the auto-indexing feature for birth and death certificates to be both accurate and time-saving. We are currently using the Vital Records Management app to record 98.5% of all birth records within 1 day, while our death records are averaging 8 days, exceeding the VSU standard for 5-star status.”

"I’ve worked exclusively in local government for the last 15 years. I’ve been in Dedham now for about the last four and a half years. In my role here, I’m the Chief Financial Officer, but I also have the dual pleasure of being really the Chief Information Officer for the town. Currently I’m specializing recently in developing and deploying all of our information systems throughout the town.”

""Making Beautiful Government" means creating a supportive environment where workflow is "Seamless" and we can assist each department to operate more effectively and efficiently."

"SeamlessGov makes it easier for people to interact with us, do business with us, move to our city, open business in our city."

“Then about three years ago, the state of California deemed eSignatures legal. That gave us the green light to find a mobile-friendly platform that would allow our field employees to start collecting IPP forms digitally, while continuing to decrease the amount of paperwork we were collecting and processing.”

"For me, the fact that you can have all these unique forms and processes, and can download every one of them into a spreadsheet is a gamechanger. I have absolute confidence in the security and stability of the SeamlessGov platform and the way it stores form submissions."

“They are dedicated to providing a product that will benefit their clients and can/will customize the product to adapt to the individual needs of a client. They were knowledgeable about the City’s ordinance and addressed how they could accommodate proposed ordinance changes.”

"Make life easier for citizens and employees. SeamlessDocs helps us do that by providing a mechanism to access and complete a form online, including signature, payment if needed, and delivery of the form to its recipient. And, the process is so much faster! From a management perspective, form submissions are consistently stored and easily retrievable, and signature attribution is achieved."

“Our experience as a GovOS customer has been excellent regarding both support and value. We have streamlined manual processes for both our staff and our constituents and helped us to adapt to the emerging short-term rental environment. We are optimistic about this step in the growth of the GovOS product and team and the extended capabilities GovOS will offer us.”

“Once COVID hit, our office was closed to the public so having business licensing online was huge for us since we were able to refer people to the online form.”

"[With SeamlessGov] I'm not having a department travel from one side of town to bring in the Travel Request form because they need it tomorrow before a conference - they can do it electronically. It's eased up the process tremendously."

"The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes — they began looking for things to build."

"We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and I'm trying to get a license for the dog we just got for Christmas, how can I enable that mother to do that from home - while she's cooking dinner - as opposed to coming into the building."