“We have been using GovOS Business Licensing for several years now. We’ve had several staff member changes, but I never have to worry about sales taxes and licensing – even with staff turnover. With GovOS Business Licensing, this revenue collection just ‘goes’ without me worrying about a thing.”

“With help from the GovOS team, in less than a year we went from 20 digitized forms to more than 1,000 forms with over 33,000 submissions. We started with all our public-facing forms, specifically those that require payment, and it’s greatly improved the user experience for both citizens and staff …

“GovOS really took charge and partnered up. They have walked besides us and made sure we are successful anywhere we go in Bexar County.”

"Making Beautiful Government to me is building a government that is responsive to the needs of its citizens and doing so with a smile."

“There are a lot of processes you can just trip over if you don’t have the right kind of automated flow to manage them.”

"In our effort to eliminate in-person intake and editing of paperwork, I asked Sonya to take a closer look at whether GovOS Studio could help us because we had had good success digitizing other forms with it in the past. Sonya took off running with it and immediately found a …

"To initiate a virtual hearing, we first needed to capture a person’s email. Without their email, it would be impossible to communicate online and begin sending information back and forth. I used GovOS Studio right away to digitize the initial steps in our usual process – signing up for a …

“Because of GovOS, our customers can easily search and validate proposed names before entering their application. This saves an immense amount of time for both citizens and our staff.”

"IT isn't directly involved with the public, but we're here to facilitate those people that are on the front lines to make it as easy as possible for the public to interact with us. Anything that I can do to assist with this is how I hope to Make Beautiful …

“With this new GovOS Occupational Tax portal, we can improve the service we provide to taxpayers with much-needed self-service capabilities. Payroll tax and net profit tax forms can be filed and paid online, and communication is sent electronically to the taxpayers registered with our GovOS portal.”

"The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes …

"We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and …

"[With SeamlessGov] I'm not having a department travel from one side of town to bring in the Travel Request form because they need it tomorrow before a conference - they can do it electronically. It's eased up the process tremendously."

"[With SeamlessDocs] we were able to create an online form where community members could just check the board or committee that they wanted to apply to and it was all online. It just made the process a lot easier for our city council members reviewing the applications, and for our …

"Working with SeamlessPay was a lifesaver. Being able to put in all of our formulas into SeamlessDocs so that it would auto-calculate made life significantly easier. Being able to have people apply, upload, and pay from the comfort of their office or home was huge."