53 GovOS Testimonials

“We used GovOS to build an online process for minors to apply for their driver’s license while our service centers were closed. The Licenses application enabled us to customize that process so we could collect the phone number and email of the applicant. We also added an eSignature field because this process requires parental consent before a license can be issued. Digitizing has made it so much easier for us to collect all the information we needed.”

“Once COVID hit, our office was closed to the public so having business licensing online was huge for us since we were able to refer people to the online form.”

"I’ve worked exclusively in local government for the last 15 years. I’ve been in Dedham now for about the last four and a half years. In my role here, I’m the Chief Financial Officer, but I also have the dual pleasure of being really the Chief Information Officer for the town. Currently I’m specializing recently in developing and deploying all of our information systems throughout the town.”

“This has been one of the most successful tools that we’ve been able to have to find all of that history.”

“The GovOS system gives us the ability to create additional pathway to next generation.”

"Our District has a core mission of conservation yet we were printing e-mails and putting them into folders. These paper-based processes were the opposite of how we wanted to operate. It is always a worthy and important effort to pioneer being mindful of our resources, time, water, money, and consistently explore modernizing the efficiency of our processes through available technology. SeamlessDocs empowers our District to achieve our goals of Water Conservancy."

"[With SeamlessDocs] we were able to create an online form where community members could just check the board or committee that they wanted to apply to and it was all online. It just made the process a lot easier for our city council members reviewing the applications, and for our users who didn’t have to print out the form, fill it out, and mail it."

"Working with SeamlessPay was a lifesaver. Being able to put in all of our formulas into SeamlessDocs so that it would auto-calculate made life significantly easier. Being able to have people apply, upload, and pay from the comfort of their office or home was huge."

“Previously, a couple would have to appear together in-person at our office to apply for a marriage license. Now, with the GovOS Remote Marriage License Issuance System, we can have a clerk meet virtually with a couple and complete the entire process in 15 minutes. Citizens don’t have to take time off work to travel to our office – they can take time on their lunch break and complete the process on a mobile device. It saves my staff time, it ensures everyone’s safety, and it enables us to serve anybody anywhere in Pennsylvania.”

"[With SeamlessGov] I'm not having a department travel from one side of town to bring in the Travel Request form because they need it tomorrow before a conference - they can do it electronically. It's eased up the process tremendously."

"With this new form (the Auto-Pay Form for Utility Bills), SeamlessGov paid for itself within the first couple months, in staff savings alone."

"Making Government beautiful to me is using a product like SeamlessDocs to make life easier on a citizen. They have enough to deal with; their own responsibilities, their own family. Government should not be something that is on the back of their mind that they're dreading. They should be able to accomplish things with their government that are positive."

"In our effort to eliminate in-person intake and editing of paperwork, I asked Sonya to take a closer look at whether GovOS Studio could help us because we had had good success digitizing other forms with it in the past. Sonya took off running with it and immediately found a number of ways for us to bring this virtual hearing service online."

"To initiate a virtual hearing, we first needed to capture a person’s email. Without their email, it would be impossible to communicate online and begin sending information back and forth. I used GovOS Studio right away to digitize the initial steps in our usual process – signing up for a docket, creating an account, making changes to an account. The simplicity of GovOS Studio means that I can create or edit a form and have it live online in seconds. Of course, all of this would have been much more difficult if we had tried to do it via paperwork. So often, handwritten forms come back incomplete or illegible, and for a virtual court to succeed, we need to be 100% certain we have the email, and we have it right. Now that I’ve digitized the intake process, there’s no guesswork, and I can make certain fields required, so a form can’t be submitted until that field contains information. Those forms come into a single email account for our court, and the court administrators can take all of the information in that form and input it into our database, so there’s not paper handling in any way, shape, or form."

“Our experience as a GovOS customer has been excellent regarding both support and value. We have streamlined manual processes for both our staff and our constituents and helped us to adapt to the emerging short-term rental environment. We are optimistic about this step in the growth of the GovOS product and team and the extended capabilities GovOS will offer us.”