53 GovOS Testimonials

"Our District has a core mission of conservation yet we were printing e-mails and putting them into folders. These paper-based processes were the opposite of how we wanted to operate. It is always a worthy and important effort to pioneer being mindful of our resources, time, water, money, and consistently explore modernizing the efficiency of our processes through available technology. SeamlessDocs empowers our District to achieve our goals of Water Conservancy."

“Our experience as a GovOS customer has been excellent regarding both support and value. We have streamlined manual processes for both our staff and our constituents and helped us to adapt to the emerging short-term rental environment. We are optimistic about this step in the growth of the GovOS product and team and the extended capabilities GovOS will offer us.”

“We wanted to modernize the look and feel of the site, but more importantly we wanted to improve its usability. From our research, we discovered that the functionality most important to our constituents was the ability to complete forms, digitally.”

"We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and I'm trying to get a license for the dog we just got for Christmas, how can I enable that mother to do that from home - while she's cooking dinner - as opposed to coming into the building."

“GovOS really took charge and partnered up. They have walked besides us and made sure we are successful anywhere we go in Bexar County.”

""Making Beautiful Government" means creating a supportive environment where workflow is "Seamless" and we can assist each department to operate more effectively and efficiently."

"Making Beautiful Government is being available to our citizens at their convenience. They may not be able to get into City Hall from 8 to 5 without sacrificing something. If we can do anything to make their interaction with us easier, then we've improved our relation with that citizen."

"In terms of the platform, SeamlessGov has made leaps and bounds in just the last couple months. I look forward to seeing how you continue to make it better. With SeamlessGov, we keep finding more and more things to put into the system to improve the way the forms work."

"It was a combination of increasing efficiency and the idea of making it easier for citizens to access these applications [that inspired our push for SeamlessDocs]. I have nothing but good things to say about you guys. With collaboration from us and other agencies, we will make this the most robust platform it can be."

"Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."

"[With SeamlessGov] I'm not having a department travel from one side of town to bring in the Travel Request form because they need it tomorrow before a conference - they can do it electronically. It's eased up the process tremendously."

"Thanks for taking into consideration all of our feedback with the latest release. We are super excited to be providing better digital services to our citizens."

"In our effort to eliminate in-person intake and editing of paperwork, I asked Sonya to take a closer look at whether GovOS Studio could help us because we had had good success digitizing other forms with it in the past. Sonya took off running with it and immediately found a number of ways for us to bring this virtual hearing service online."

"To initiate a virtual hearing, we first needed to capture a person’s email. Without their email, it would be impossible to communicate online and begin sending information back and forth. I used GovOS Studio right away to digitize the initial steps in our usual process – signing up for a docket, creating an account, making changes to an account. The simplicity of GovOS Studio means that I can create or edit a form and have it live online in seconds. Of course, all of this would have been much more difficult if we had tried to do it via paperwork. So often, handwritten forms come back incomplete or illegible, and for a virtual court to succeed, we need to be 100% certain we have the email, and we have it right. Now that I’ve digitized the intake process, there’s no guesswork, and I can make certain fields required, so a form can’t be submitted until that field contains information. Those forms come into a single email account for our court, and the court administrators can take all of the information in that form and input it into our database, so there’s not paper handling in any way, shape, or form."

“With this new GovOS Occupational Tax portal, we can improve the service we provide to taxpayers with much-needed self-service capabilities. Payroll tax and net profit tax forms can be filed and paid online, and communication is sent electronically to the taxpayers registered with our GovOS portal.”