53 GovOS Testimonials

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  • "Make life easier for citizens and employees. SeamlessDocs helps us do that by providing a mechanism to access and complete a form online, including signature, payment if needed, and delivery of the form to its recipient. And, the process is so much faster! From a management perspective, form submissions are …

  • "It was a combination of increasing efficiency and the idea of making it easier for citizens to access these applications [that inspired our push for SeamlessDocs]. I have nothing but good things to say about you guys. With collaboration from us and other agencies, we will make this the most …

  • "A lot of my peers understand that there is a need for a culture shift, a need to change processes. But there is a tension between understanding that need and not having the culture in place. Just because you don't have that culture in place doesn't mean you can't make …

  • "I’ve worked exclusively in local government for the last 15 years. I’ve been in Dedham now for about the last four and a half years. In my role here, I’m the Chief Financial Officer, but I also have the dual pleasure of being really the Chief Information Officer for the …

  • "For those of us who work in government, there's always this negative connotation that government's there to be a roadblock, messy, red tape. There are a lot of governments trying to make government more beautiful and user-friendly. For me, Making Government Beautiful is allowing the public to find ways that …

  • "Making Beautiful Government to me is building a government that is responsive to the needs of its citizens and doing so with a smile."

  • "The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes …

  • "We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and …

  • “Previously, a couple would have to appear together in-person at our office to apply for a marriage license. Now, with the GovOS Remote Marriage License Issuance System, we can have a clerk meet virtually with a couple and complete the entire process in 15 minutes. Citizens don’t have to take …

  • “With help from the GovOS team, in less than a year we went from 20 digitized forms to more than 1,000 forms with over 33,000 submissions. We started with all our public-facing forms, specifically those that require payment, and it’s greatly improved the user experience for both citizens and staff …

  • "By adding licensing and tax filing options alongside our existing identification and compliance system, we can work in conjunction with STR owners to create an efficient environment for everyone. We know short-term rentals will continue to grow in popularity, so we’re investing more in our systems to ensure all citizens …

  • "Our District has a core mission of conservation yet we were printing e-mails and putting them into folders. These paper-based processes were the opposite of how we wanted to operate. It is always a worthy and important effort to pioneer being mindful of our resources, time, water, money, and consistently …

  • "With this new form (the Auto-Pay Form for Utility Bills), SeamlessGov paid for itself within the first couple months, in staff savings alone."

  • "I'm a huge supporter of the technology. I especially love the eSignature functionality. The whole product allows local government to be more efficient, transparent and accessible."

  • “I’ve been very impressed as we’ve worked with SeamlessDocs to redesign Hoboken’s website. We have a large website with a lot of content, but Asher has made the transition as effortless for us as possible. The process has been smooth and the end result is beautiful.”