53 GovOS Testimonials

"Making Beautiful Government is being available to our citizens at their convenience. They may not be able to get into City Hall from 8 to 5 without sacrificing something. If we can do anything to make their interaction with us easier, then we've improved our relation with that citizen."

"The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes — they began looking for things to build."

“With help from the GovOS team, in less than a year we went from 20 digitized forms to more than 1,000 forms with over 33,000 submissions. We started with all our public-facing forms, specifically those that require payment, and it’s greatly improved the user experience for both citizens and staff members.”

"Beautiful Government doesn't just preach collaboration and cohesiveness, but actually shows results through those facets."

"A citizen's time is valuable. If he’s on the train an hour and can get stuff done in that time (by filling out a SeamlessDoc) then that achievement - that technology enables - is SO important to me as a government professional."

"It was a combination of increasing efficiency and the idea of making it easier for citizens to access these applications [that inspired our push for SeamlessDocs]. I have nothing but good things to say about you guys. With collaboration from us and other agencies, we will make this the most robust platform it can be."

“I’ve been very impressed as we’ve worked with SeamlessDocs to redesign Hoboken’s website. We have a large website with a lot of content, but Asher has made the transition as effortless for us as possible. The process has been smooth and the end result is beautiful.”

“My team has found using the auto-indexing feature for birth and death certificates to be both accurate and time-saving. We are currently using the Vital Records Management app to record 98.5% of all birth records within 1 day, while our death records are averaging 8 days, exceeding the VSU standard for 5-star status.”

"In terms of the platform, SeamlessGov has made leaps and bounds in just the last couple months. I look forward to seeing how you continue to make it better. With SeamlessGov, we keep finding more and more things to put into the system to improve the way the forms work."

“We have been using GovOS Business Licensing for several years now. We’ve had several staff member changes, but I never have to worry about sales taxes and licensing – even with staff turnover. With GovOS Business Licensing, this revenue collection just ‘goes’ without me worrying about a thing.”

"Beautiful government is when everyone respects each other and works together. When you work apart you're not gonna accomplish anything."

"SeamlessGov makes it easier for people to interact with us, do business with us, move to our city, open business in our city."

“With this new GovOS Occupational Tax portal, we can improve the service we provide to taxpayers with much-needed self-service capabilities. Payroll tax and net profit tax forms can be filed and paid online, and communication is sent electronically to the taxpayers registered with our GovOS portal.”

"In our effort to eliminate in-person intake and editing of paperwork, I asked Sonya to take a closer look at whether GovOS Studio could help us because we had had good success digitizing other forms with it in the past. Sonya took off running with it and immediately found a number of ways for us to bring this virtual hearing service online."

"To initiate a virtual hearing, we first needed to capture a person’s email. Without their email, it would be impossible to communicate online and begin sending information back and forth. I used GovOS Studio right away to digitize the initial steps in our usual process – signing up for a docket, creating an account, making changes to an account. The simplicity of GovOS Studio means that I can create or edit a form and have it live online in seconds. Of course, all of this would have been much more difficult if we had tried to do it via paperwork. So often, handwritten forms come back incomplete or illegible, and for a virtual court to succeed, we need to be 100% certain we have the email, and we have it right. Now that I’ve digitized the intake process, there’s no guesswork, and I can make certain fields required, so a form can’t be submitted until that field contains information. Those forms come into a single email account for our court, and the court administrators can take all of the information in that form and input it into our database, so there’s not paper handling in any way, shape, or form."