53 GovOS Testimonials

"Thanks for taking into consideration all of our feedback with the latest release. We are super excited to be providing better digital services to our citizens."

"I’ve worked exclusively in local government for the last 15 years. I’ve been in Dedham now for about the last four and a half years. In my role here, I’m the Chief Financial Officer, but I also have the dual pleasure of being really the Chief Information Officer for the town. Currently I’m specializing recently in developing and deploying all of our information systems throughout the town.”

“Then about three years ago, the state of California deemed eSignatures legal. That gave us the green light to find a mobile-friendly platform that would allow our field employees to start collecting IPP forms digitally, while continuing to decrease the amount of paperwork we were collecting and processing.”

"Make life easier for citizens and employees. SeamlessDocs helps us do that by providing a mechanism to access and complete a form online, including signature, payment if needed, and delivery of the form to its recipient. And, the process is so much faster! From a management perspective, form submissions are consistently stored and easily retrievable, and signature attribution is achieved."

"Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."

"The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes — they began looking for things to build."

"We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and I'm trying to get a license for the dog we just got for Christmas, how can I enable that mother to do that from home - while she's cooking dinner - as opposed to coming into the building."

"In terms of the platform, SeamlessGov has made leaps and bounds in just the last couple months. I look forward to seeing how you continue to make it better. With SeamlessGov, we keep finding more and more things to put into the system to improve the way the forms work."

"[With SeamlessDocs] we were able to create an online form where community members could just check the board or committee that they wanted to apply to and it was all online. It just made the process a lot easier for our city council members reviewing the applications, and for our users who didn’t have to print out the form, fill it out, and mail it."

"Working with SeamlessPay was a lifesaver. Being able to put in all of our formulas into SeamlessDocs so that it would auto-calculate made life significantly easier. Being able to have people apply, upload, and pay from the comfort of their office or home was huge."

"For me, the fact that you can have all these unique forms and processes, and can download every one of them into a spreadsheet is a gamechanger. I have absolute confidence in the security and stability of the SeamlessGov platform and the way it stores form submissions."

"With this new form (the Auto-Pay Form for Utility Bills), SeamlessGov paid for itself within the first couple months, in staff savings alone."

“Our Residents need to know what the status of their property is in order to monitor for potential fraudulent activity. GovOS Fraud Alert is a great solution for us and the people that we serve.”

“We have been using GovOS Business Licensing for several years now. We’ve had several staff member changes, but I never have to worry about sales taxes and licensing – even with staff turnover. With GovOS Business Licensing, this revenue collection just ‘goes’ without me worrying about a thing.”

“My team has found using the auto-indexing feature for birth and death certificates to be both accurate and time-saving. We are currently using the Vital Records Management app to record 98.5% of all birth records within 1 day, while our death records are averaging 8 days, exceeding the VSU standard for 5-star status.”