"I’ve worked exclusively in local government for the last 15 years. I’ve been in Dedham now for about the last four and a half years. In my role here, I’m the Chief Financial Officer, but I also have the dual pleasure of being really the Chief Information Officer for the …

"Beautiful Government doesn't just preach collaboration and cohesiveness, but actually shows results through those facets."

“We used GovOS to build an online process for minors to apply for their driver’s license while our service centers were closed. The Licenses application enabled us to customize that process so we could collect the phone number and email of the applicant. We also added an eSignature field because …

“Then about three years ago, the state of California deemed eSignatures legal. That gave us the green light to find a mobile-friendly platform that would allow our field employees to start collecting IPP forms digitally, while continuing to decrease the amount of paperwork we were collecting and processing.”

"Then they go to payments portal and then I get that submission in my inbox. It takes me less than 1 minute to approve it. It's just been - awesome. I'm guessing I have around 200 or 300 submissions / season."

“Because of GovOS, our customers can easily search and validate proposed names before entering their application. This saves an immense amount of time for both citizens and our staff.”

"IT isn't directly involved with the public, but we're here to facilitate those people that are on the front lines to make it as easy as possible for the public to interact with us. Anything that I can do to assist with this is how I hope to Make Beautiful …

"In the Age of the Smartphone, everyone intuitively gets how stuff should work. Implicit in the belief that 'Government is Beautiful' is the real riddle of how do we go from where we are - to [the future] - legally, effectively and without breaking too much stuff along the way. …

“Brazos County has chosen to mix the benefits of cloud-based images for immediate customer access and secure backup with the value-add of unalterable and archival qualities that microfilm continues to provide.”

"Working with SeamlessGov has been a totally Seamless experience. They are knowledgeable, cooperative, and it's been a true pleasure working with such professionals."

"We are trying to do our part to improve the quality of life for our citizens and for our city. SeamlessDocs does just that. You are meeting the citizen where they are by using the best available technology. It is a disservice to your community to bypass this innovation."

“There are a lot of processes you can just trip over if you don’t have the right kind of automated flow to manage them.”

"Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."

“My team has found using the auto-indexing feature for birth and death certificates to be both accurate and time-saving. We are currently using the Vital Records Management app to record 98.5% of all birth records within 1 day, while our death records are averaging 8 days, exceeding the VSU standard …

“This has been one of the most successful tools that we’ve been able to have to find all of that history.”