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"I'm a huge supporter of the technology. I especially love the eSignature functionality. The whole product allows local government to be more efficient, transparent and accessible."
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“Our experience as a GovOS customer has been excellent regarding both support and value. We have streamlined manual processes for both our staff and our constituents and helped us to adapt to the emerging short-term rental environment. We are optimistic about this step in the growth of the GovOS product …
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"Thanks for taking into consideration all of our feedback with the latest release. We are super excited to be providing better digital services to our citizens."
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“Once COVID hit, our office was closed to the public so having business licensing online was huge for us since we were able to refer people to the online form.”
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“My team has found using the auto-indexing feature for birth and death certificates to be both accurate and time-saving. We are currently using the Vital Records Management app to record 98.5% of all birth records within 1 day, while our death records are averaging 8 days, exceeding the VSU standard …
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"It was a combination of increasing efficiency and the idea of making it easier for citizens to access these applications [that inspired our push for SeamlessDocs]. I have nothing but good things to say about you guys. With collaboration from us and other agencies, we will make this the most …
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"Making Beautiful Government to me is building a government that is responsive to the needs of its citizens and doing so with a smile."
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"Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."
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"A citizen's time is valuable. If he’s on the train an hour and can get stuff done in that time (by filling out a SeamlessDoc) then that achievement - that technology enables - is SO important to me as a government professional."
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“There are a lot of processes you can just trip over if you don’t have the right kind of automated flow to manage them.”
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“Brazos County has chosen to mix the benefits of cloud-based images for immediate customer access and secure backup with the value-add of unalterable and archival qualities that microfilm continues to provide.”
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"For those of us who work in government, there's always this negative connotation that government's there to be a roadblock, messy, red tape. There are a lot of governments trying to make government more beautiful and user-friendly. For me, Making Government Beautiful is allowing the public to find ways that …
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“With help from the GovOS team, in less than a year we went from 20 digitized forms to more than 1,000 forms with over 33,000 submissions. We started with all our public-facing forms, specifically those that require payment, and it’s greatly improved the user experience for both citizens and staff …
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"IT isn't directly involved with the public, but we're here to facilitate those people that are on the front lines to make it as easy as possible for the public to interact with us. Anything that I can do to assist with this is how I hope to Make Beautiful …
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“Previously, a couple would have to appear together in-person at our office to apply for a marriage license. Now, with the GovOS Remote Marriage License Issuance System, we can have a clerk meet virtually with a couple and complete the entire process in 15 minutes. Citizens don’t have to take …