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"In our effort to eliminate in-person intake and editing of paperwork, I asked Sonya to take a closer look at whether GovOS Studio could help us because we had had good success digitizing other forms with it in the past. Sonya took off running with it and immediately found a …
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“Our experience as a GovOS customer has been excellent regarding both support and value. We have streamlined manual processes for both our staff and our constituents and helped us to adapt to the emerging short-term rental environment. We are optimistic about this step in the growth of the GovOS product …
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"Making Government beautiful to me is using a product like SeamlessDocs to make life easier on a citizen. They have enough to deal with; their own responsibilities, their own family. Government should not be something that is on the back of their mind that they're dreading. They should be able …
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"To initiate a virtual hearing, we first needed to capture a person’s email. Without their email, it would be impossible to communicate online and begin sending information back and forth. I used GovOS Studio right away to digitize the initial steps in our usual process – signing up for a …
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“My team has found using the auto-indexing feature for birth and death certificates to be both accurate and time-saving. We are currently using the Vital Records Management app to record 98.5% of all birth records within 1 day, while our death records are averaging 8 days, exceeding the VSU standard …
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"Making Beautiful Government is being available to our citizens at their convenience. They may not be able to get into City Hall from 8 to 5 without sacrificing something. If we can do anything to make their interaction with us easier, then we've improved our relation with that citizen."
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"[With SeamlessDocs] we were able to create an online form where community members could just check the board or committee that they wanted to apply to and it was all online. It just made the process a lot easier for our city council members reviewing the applications, and for our …
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"Working with SeamlessPay was a lifesaver. Being able to put in all of our formulas into SeamlessDocs so that it would auto-calculate made life significantly easier. Being able to have people apply, upload, and pay from the comfort of their office or home was huge."
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"With this new form (the Auto-Pay Form for Utility Bills), SeamlessGov paid for itself within the first couple months, in staff savings alone."
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"In the Age of the Smartphone, everyone intuitively gets how stuff should work. Implicit in the belief that 'Government is Beautiful' is the real riddle of how do we go from where we are - to [the future] - legally, effectively and without breaking too much stuff along the way. …
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"Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."
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“Once COVID hit, our office was closed to the public so having business licensing online was huge for us since we were able to refer people to the online form.”
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"SeamlessGov makes it easier for people to interact with us, do business with us, move to our city, open business in our city."
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"For me, the fact that you can have all these unique forms and processes, and can download every one of them into a spreadsheet is a gamechanger. I have absolute confidence in the security and stability of the SeamlessGov platform and the way it stores form submissions."
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“GovOS really took charge and partnered up. They have walked besides us and made sure we are successful anywhere we go in Bexar County.”