53 GovOS Testimonials

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  • “There are a lot of processes you can just trip over if you don’t have the right kind of automated flow to manage them.”

  • "[With SeamlessGov] I'm not having a department travel from one side of town to bring in the Travel Request form because they need it tomorrow before a conference - they can do it electronically. It's eased up the process tremendously."

  • "Making Beautiful Government is being available to our citizens at their convenience. They may not be able to get into City Hall from 8 to 5 without sacrificing something. If we can do anything to make their interaction with us easier, then we've improved our relation with that citizen."

  • "SeamlessGov makes it easier for people to interact with us, do business with us, move to our city, open business in our city."

  • “Our experience as a GovOS customer has been excellent regarding both support and value. We have streamlined manual processes for both our staff and our constituents and helped us to adapt to the emerging short-term rental environment. We are optimistic about this step in the growth of the GovOS product …

  • "We are trying to do our part to improve the quality of life for our citizens and for our city. SeamlessDocs does just that. You are meeting the citizen where they are by using the best available technology. It is a disservice to your community to bypass this innovation."

  • "The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes …

  • "We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and …

  • ""Making Beautiful Government" means creating a supportive environment where workflow is "Seamless" and we can assist each department to operate more effectively and efficiently."

  • “Previously, a couple would have to appear together in-person at our office to apply for a marriage license. Now, with the GovOS Remote Marriage License Issuance System, we can have a clerk meet virtually with a couple and complete the entire process in 15 minutes. Citizens don’t have to take …

  • "A lot of my peers understand that there is a need for a culture shift, a need to change processes. But there is a tension between understanding that need and not having the culture in place. Just because you don't have that culture in place doesn't mean you can't make …

  • "Making Beautiful Government means efficiency."

  • “They are dedicated to providing a product that will benefit their clients and can/will customize the product to adapt to the individual needs of a client. They were knowledgeable about the City’s ordinance and addressed how they could accommodate proposed ordinance changes.”

  • "Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."

  • “Our Residents need to know what the status of their property is in order to monitor for potential fraudulent activity. GovOS Fraud Alert is a great solution for us and the people that we serve.”