"The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes …

“We wanted to modernize the look and feel of the site, but more importantly we wanted to improve its usability. From our research, we discovered that the functionality most important to our constituents was the ability to complete forms, digitally.”

“Previously, a couple would have to appear together in-person at our office to apply for a marriage license. Now, with the GovOS Remote Marriage License Issuance System, we can have a clerk meet virtually with a couple and complete the entire process in 15 minutes. Citizens don’t have to take …

“Once COVID hit, our office was closed to the public so having business licensing online was huge for us since we were able to refer people to the online form.”

"Thanks for taking into consideration all of our feedback with the latest release. We are super excited to be providing better digital services to our citizens."

"A lot of my peers understand that there is a need for a culture shift, a need to change processes. But there is a tension between understanding that need and not having the culture in place. Just because you don't have that culture in place doesn't mean you can't make …

"We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and …

"It was a combination of increasing efficiency and the idea of making it easier for citizens to access these applications [that inspired our push for SeamlessDocs]. I have nothing but good things to say about you guys. With collaboration from us and other agencies, we will make this the most …

"Working with SeamlessGov has been a totally Seamless experience. They are knowledgeable, cooperative, and it's been a true pleasure working with such professionals."

"I’ve worked exclusively in local government for the last 15 years. I’ve been in Dedham now for about the last four and a half years. In my role here, I’m the Chief Financial Officer, but I also have the dual pleasure of being really the Chief Information Officer for the …

"We are trying to do our part to improve the quality of life for our citizens and for our city. SeamlessDocs does just that. You are meeting the citizen where they are by using the best available technology. It is a disservice to your community to bypass this innovation."

“With this new GovOS Occupational Tax portal, we can improve the service we provide to taxpayers with much-needed self-service capabilities. Payroll tax and net profit tax forms can be filed and paid online, and communication is sent electronically to the taxpayers registered with our GovOS portal.”

"Making Beautiful Government means efficiency."

"Making Government beautiful to me is using a product like SeamlessDocs to make life easier on a citizen. They have enough to deal with; their own responsibilities, their own family. Government should not be something that is on the back of their mind that they're dreading. They should be able …

"Beautiful government is when everyone respects each other and works together. When you work apart you're not gonna accomplish anything."