“We wanted to modernize the look and feel of the site, but more importantly we wanted to improve its usability. From our research, we discovered that the functionality most important to our constituents was the ability to complete forms, digitally.”

“We used GovOS to build an online process for minors to apply for their driver’s license while our service centers were closed. The Licenses application enabled us to customize that process so we could collect the phone number and email of the applicant. We also added an eSignature field because …

"I'm a huge supporter of the technology. I especially love the eSignature functionality. The whole product allows local government to be more efficient, transparent and accessible."

“Once COVID hit, our office was closed to the public so having business licensing online was huge for us since we were able to refer people to the online form.”

"Making Beautiful Government means efficiency."

"[With SeamlessDocs] we were able to create an online form where community members could just check the board or committee that they wanted to apply to and it was all online. It just made the process a lot easier for our city council members reviewing the applications, and for our …

"Working with SeamlessPay was a lifesaver. Being able to put in all of our formulas into SeamlessDocs so that it would auto-calculate made life significantly easier. Being able to have people apply, upload, and pay from the comfort of their office or home was huge."

“Because of GovOS, our customers can easily search and validate proposed names before entering their application. This saves an immense amount of time for both citizens and our staff.”

"Thanks for taking into consideration all of our feedback with the latest release. We are super excited to be providing better digital services to our citizens."

"Making Beautiful Government to me is building a government that is responsive to the needs of its citizens and doing so with a smile."

"In terms of the platform, SeamlessGov has made leaps and bounds in just the last couple months. I look forward to seeing how you continue to make it better. With SeamlessGov, we keep finding more and more things to put into the system to improve the way the forms work."

"Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."

"In the Age of the Smartphone, everyone intuitively gets how stuff should work. Implicit in the belief that 'Government is Beautiful' is the real riddle of how do we go from where we are - to [the future] - legally, effectively and without breaking too much stuff along the way. …

"With this new form (the Auto-Pay Form for Utility Bills), SeamlessGov paid for itself within the first couple months, in staff savings alone."

"Making Beautiful Government is being available to our citizens at their convenience. They may not be able to get into City Hall from 8 to 5 without sacrificing something. If we can do anything to make their interaction with us easier, then we've improved our relation with that citizen."