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"Then they go to payments portal and then I get that submission in my inbox. It takes me less than 1 minute to approve it. It's just been - awesome. I'm guessing I have around 200 or 300 submissions / season."
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"Our District has a core mission of conservation yet we were printing e-mails and putting them into folders. These paper-based processes were the opposite of how we wanted to operate. It is always a worthy and important effort to pioneer being mindful of our resources, time, water, money, and consistently …
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“Our Residents need to know what the status of their property is in order to monitor for potential fraudulent activity. GovOS Fraud Alert is a great solution for us and the people that we serve.”
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"A lot of my peers understand that there is a need for a culture shift, a need to change processes. But there is a tension between understanding that need and not having the culture in place. Just because you don't have that culture in place doesn't mean you can't make …
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""Making Beautiful Government" means creating a supportive environment where workflow is "Seamless" and we can assist each department to operate more effectively and efficiently."
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“My team has found using the auto-indexing feature for birth and death certificates to be both accurate and time-saving. We are currently using the Vital Records Management app to record 98.5% of all birth records within 1 day, while our death records are averaging 8 days, exceeding the VSU standard …
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"Making Beautiful Government to me is building a government that is responsive to the needs of its citizens and doing so with a smile."
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"Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."
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"I’ve worked exclusively in local government for the last 15 years. I’ve been in Dedham now for about the last four and a half years. In my role here, I’m the Chief Financial Officer, but I also have the dual pleasure of being really the Chief Information Officer for the …
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“There are a lot of processes you can just trip over if you don’t have the right kind of automated flow to manage them.”
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"For me, the fact that you can have all these unique forms and processes, and can download every one of them into a spreadsheet is a gamechanger. I have absolute confidence in the security and stability of the SeamlessGov platform and the way it stores form submissions."
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"Making Beautiful Government is being available to our citizens at their convenience. They may not be able to get into City Hall from 8 to 5 without sacrificing something. If we can do anything to make their interaction with us easier, then we've improved our relation with that citizen."
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“Because of GovOS, our customers can easily search and validate proposed names before entering their application. This saves an immense amount of time for both citizens and our staff.”
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"Beautiful government is when everyone respects each other and works together. When you work apart you're not gonna accomplish anything."
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"In terms of the platform, SeamlessGov has made leaps and bounds in just the last couple months. I look forward to seeing how you continue to make it better. With SeamlessGov, we keep finding more and more things to put into the system to improve the way the forms work."