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“This has been one of the most successful tools that we’ve been able to have to find all of that history.”
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“Because of GovOS, our customers can easily search and validate proposed names before entering their application. This saves an immense amount of time for both citizens and our staff.”
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"IT isn't directly involved with the public, but we're here to facilitate those people that are on the front lines to make it as easy as possible for the public to interact with us. Anything that I can do to assist with this is how I hope to Make Beautiful …
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""Making Beautiful Government" means creating a supportive environment where workflow is "Seamless" and we can assist each department to operate more effectively and efficiently."
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"I'm a huge supporter of the technology. I especially love the eSignature functionality. The whole product allows local government to be more efficient, transparent and accessible."
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"Making Beautiful Government is being available to our citizens at their convenience. They may not be able to get into City Hall from 8 to 5 without sacrificing something. If we can do anything to make their interaction with us easier, then we've improved our relation with that citizen."
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"For those of us who work in government, there's always this negative connotation that government's there to be a roadblock, messy, red tape. There are a lot of governments trying to make government more beautiful and user-friendly. For me, Making Government Beautiful is allowing the public to find ways that …
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"Making Government beautiful to me is using a product like SeamlessDocs to make life easier on a citizen. They have enough to deal with; their own responsibilities, their own family. Government should not be something that is on the back of their mind that they're dreading. They should be able …
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"Then they go to payments portal and then I get that submission in my inbox. It takes me less than 1 minute to approve it. It's just been - awesome. I'm guessing I have around 200 or 300 submissions / season."
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“There are a lot of processes you can just trip over if you don’t have the right kind of automated flow to manage them.”
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“We used GovOS to build an online process for minors to apply for their driver’s license while our service centers were closed. The Licenses application enabled us to customize that process so we could collect the phone number and email of the applicant. We also added an eSignature field because …
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"Start with a simple form whose purpose is to collect information from residents or from employees. Starting small will help you with quick wins, then you can start digitizing more complex forms. This approach makes a world of difference."
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"The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes …
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"We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and …
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"Beautiful Government doesn't just preach collaboration and cohesiveness, but actually shows results through those facets."