53 GovOS Testimonials

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  • "SeamlessGov makes it easier for people to interact with us, do business with us, move to our city, open business in our city."

  • "We are trying to do our part to improve the quality of life for our citizens and for our city. SeamlessDocs does just that. You are meeting the citizen where they are by using the best available technology. It is a disservice to your community to bypass this innovation."

  • "A citizen's time is valuable. If he’s on the train an hour and can get stuff done in that time (by filling out a SeamlessDoc) then that achievement - that technology enables - is SO important to me as a government professional."

  • "Making Beautiful Government is being available to our citizens at their convenience. They may not be able to get into City Hall from 8 to 5 without sacrificing something. If we can do anything to make their interaction with us easier, then we've improved our relation with that citizen."

  • “With help from the GovOS team, in less than a year we went from 20 digitized forms to more than 1,000 forms with over 33,000 submissions. We started with all our public-facing forms, specifically those that require payment, and it’s greatly improved the user experience for both citizens and staff …

  • "The system we had before, didn’t allow for [Drag & Drop]. It was a very clunky way to do it and it would take hours and hours just to build a simple form. Once [other employees] realized they could Drag & Drop — that they could do it in minutes …

  • "We want to be one of the top best cities in the United States.. Don't be so myopic about the tool - THINK from the perspective of your customer. You are there to serve them. What is it that they need? If I'm a single mother with 3 kids and …

  • "[With SeamlessGov] I'm not having a department travel from one side of town to bring in the Travel Request form because they need it tomorrow before a conference - they can do it electronically. It's eased up the process tremendously."

  • “We wanted to modernize the look and feel of the site, but more importantly we wanted to improve its usability. From our research, we discovered that the functionality most important to our constituents was the ability to complete forms, digitally.”

  • "With this new form (the Auto-Pay Form for Utility Bills), SeamlessGov paid for itself within the first couple months, in staff savings alone."

  • “We used GovOS to build an online process for minors to apply for their driver’s license while our service centers were closed. The Licenses application enabled us to customize that process so we could collect the phone number and email of the applicant. We also added an eSignature field because …

  • "A lot of my peers understand that there is a need for a culture shift, a need to change processes. But there is a tension between understanding that need and not having the culture in place. Just because you don't have that culture in place doesn't mean you can't make …

  • “I’ve been very impressed as we’ve worked with SeamlessDocs to redesign Hoboken’s website. We have a large website with a lot of content, but Asher has made the transition as effortless for us as possible. The process has been smooth and the end result is beautiful.”

  • "In terms of the platform, SeamlessGov has made leaps and bounds in just the last couple months. I look forward to seeing how you continue to make it better. With SeamlessGov, we keep finding more and more things to put into the system to improve the way the forms work."

  • "For those of us who work in government, there's always this negative connotation that government's there to be a roadblock, messy, red tape. There are a lot of governments trying to make government more beautiful and user-friendly. For me, Making Government Beautiful is allowing the public to find ways that …