53 GovOS Testimonials

“We have been using GovOS Business Licensing for several years now. We’ve had several staff member changes, but I never have to worry about sales taxes and licensing – even with staff turnover. With GovOS Business Licensing, this revenue collection just ‘goes’ without me worrying about a thing.”

"It was a combination of increasing efficiency and the idea of making it easier for citizens to access these applications [that inspired our push for SeamlessDocs]. I have nothing but good things to say about you guys. With collaboration from us and other agencies, we will make this the most robust platform it can be."

"[With SeamlessDocs] we were able to create an online form where community members could just check the board or committee that they wanted to apply to and it was all online. It just made the process a lot easier for our city council members reviewing the applications, and for our users who didn’t have to print out the form, fill it out, and mail it."

"[With SeamlessGov] I'm not having a department travel from one side of town to bring in the Travel Request form because they need it tomorrow before a conference - they can do it electronically. It's eased up the process tremendously."

"SeamlessGov makes it easier for people to interact with us, do business with us, move to our city, open business in our city."

“They are dedicated to providing a product that will benefit their clients and can/will customize the product to adapt to the individual needs of a client. They were knowledgeable about the City’s ordinance and addressed how they could accommodate proposed ordinance changes.”

"In terms of the platform, SeamlessGov has made leaps and bounds in just the last couple months. I look forward to seeing how you continue to make it better. With SeamlessGov, we keep finding more and more things to put into the system to improve the way the forms work."

"Then they go to payments portal and then I get that submission in my inbox. It takes me less than 1 minute to approve it. It's just been - awesome. I'm guessing I have around 200 or 300 submissions / season."

"Our District has a core mission of conservation yet we were printing e-mails and putting them into folders. These paper-based processes were the opposite of how we wanted to operate. It is always a worthy and important effort to pioneer being mindful of our resources, time, water, money, and consistently explore modernizing the efficiency of our processes through available technology. SeamlessDocs empowers our District to achieve our goals of Water Conservancy."

"A citizen's time is valuable. If he’s on the train an hour and can get stuff done in that time (by filling out a SeamlessDoc) then that achievement - that technology enables - is SO important to me as a government professional."

“Previously, a couple would have to appear together in-person at our office to apply for a marriage license. Now, with the GovOS Remote Marriage License Issuance System, we can have a clerk meet virtually with a couple and complete the entire process in 15 minutes. Citizens don’t have to take time off work to travel to our office – they can take time on their lunch break and complete the process on a mobile device. It saves my staff time, it ensures everyone’s safety, and it enables us to serve anybody anywhere in Pennsylvania.”

"In our effort to eliminate in-person intake and editing of paperwork, I asked Sonya to take a closer look at whether GovOS Studio could help us because we had had good success digitizing other forms with it in the past. Sonya took off running with it and immediately found a number of ways for us to bring this virtual hearing service online."

"To initiate a virtual hearing, we first needed to capture a person’s email. Without their email, it would be impossible to communicate online and begin sending information back and forth. I used GovOS Studio right away to digitize the initial steps in our usual process – signing up for a docket, creating an account, making changes to an account. The simplicity of GovOS Studio means that I can create or edit a form and have it live online in seconds. Of course, all of this would have been much more difficult if we had tried to do it via paperwork. So often, handwritten forms come back incomplete or illegible, and for a virtual court to succeed, we need to be 100% certain we have the email, and we have it right. Now that I’ve digitized the intake process, there’s no guesswork, and I can make certain fields required, so a form can’t be submitted until that field contains information. Those forms come into a single email account for our court, and the court administrators can take all of the information in that form and input it into our database, so there’s not paper handling in any way, shape, or form."

“We wanted to modernize the look and feel of the site, but more importantly we wanted to improve its usability. From our research, we discovered that the functionality most important to our constituents was the ability to complete forms, digitally.”

"Working with SeamlessPay was a lifesaver. Being able to put in all of our formulas into SeamlessDocs so that it would auto-calculate made life significantly easier. Being able to have people apply, upload, and pay from the comfort of their office or home was huge."