53 GovOS Testimonials

"We are trying to do our part to improve the quality of life for our citizens and for our city. SeamlessDocs does just that. You are meeting the citizen where they are by using the best available technology. It is a disservice to your community to bypass this innovation."

"In the Age of the Smartphone, everyone intuitively gets how stuff should work. Implicit in the belief that 'Government is Beautiful' is the real riddle of how do we go from where we are - to [the future] - legally, effectively and without breaking too much stuff along the way. It's a vision."

"In our effort to eliminate in-person intake and editing of paperwork, I asked Sonya to take a closer look at whether GovOS Studio could help us because we had had good success digitizing other forms with it in the past. Sonya took off running with it and immediately found a number of ways for us to bring this virtual hearing service online."

“This has been one of the most successful tools that we’ve been able to have to find all of that history.”

"Make life easier for citizens and employees. SeamlessDocs helps us do that by providing a mechanism to access and complete a form online, including signature, payment if needed, and delivery of the form to its recipient. And, the process is so much faster! From a management perspective, form submissions are consistently stored and easily retrievable, and signature attribution is achieved."

"Beautiful Government doesn't just preach collaboration and cohesiveness, but actually shows results through those facets."

“Our experience as a GovOS customer has been excellent regarding both support and value. We have streamlined manual processes for both our staff and our constituents and helped us to adapt to the emerging short-term rental environment. We are optimistic about this step in the growth of the GovOS product and team and the extended capabilities GovOS will offer us.”

"A citizen's time is valuable. If he’s on the train an hour and can get stuff done in that time (by filling out a SeamlessDoc) then that achievement - that technology enables - is SO important to me as a government professional."

"To initiate a virtual hearing, we first needed to capture a person’s email. Without their email, it would be impossible to communicate online and begin sending information back and forth. I used GovOS Studio right away to digitize the initial steps in our usual process – signing up for a docket, creating an account, making changes to an account. The simplicity of GovOS Studio means that I can create or edit a form and have it live online in seconds. Of course, all of this would have been much more difficult if we had tried to do it via paperwork. So often, handwritten forms come back incomplete or illegible, and for a virtual court to succeed, we need to be 100% certain we have the email, and we have it right. Now that I’ve digitized the intake process, there’s no guesswork, and I can make certain fields required, so a form can’t be submitted until that field contains information. Those forms come into a single email account for our court, and the court administrators can take all of the information in that form and input it into our database, so there’s not paper handling in any way, shape, or form."

“We used GovOS to build an online process for minors to apply for their driver’s license while our service centers were closed. The Licenses application enabled us to customize that process so we could collect the phone number and email of the applicant. We also added an eSignature field because this process requires parental consent before a license can be issued. Digitizing has made it so much easier for us to collect all the information we needed.”

""Making Beautiful Government" means creating a supportive environment where workflow is "Seamless" and we can assist each department to operate more effectively and efficiently."

"I’ve worked exclusively in local government for the last 15 years. I’ve been in Dedham now for about the last four and a half years. In my role here, I’m the Chief Financial Officer, but I also have the dual pleasure of being really the Chief Information Officer for the town. Currently I’m specializing recently in developing and deploying all of our information systems throughout the town.”

"Our District has a core mission of conservation yet we were printing e-mails and putting them into folders. These paper-based processes were the opposite of how we wanted to operate. It is always a worthy and important effort to pioneer being mindful of our resources, time, water, money, and consistently explore modernizing the efficiency of our processes through available technology. SeamlessDocs empowers our District to achieve our goals of Water Conservancy."

"A lot of my peers understand that there is a need for a culture shift, a need to change processes. But there is a tension between understanding that need and not having the culture in place. Just because you don't have that culture in place doesn't mean you can't make the decisions for tomorrow. Have a mission in place, and SeamlessDocs is going to be a great tool to implement for tomorrow."

"Beautiful government is when everyone respects each other and works together. When you work apart you're not gonna accomplish anything."