"Goodays is a real operational solution that really allows the branch manager to process, enhance and therefore implement day-to-day actions that improve the satisfaction of his point of sale. And on the other hand, it's also a solution that allows for continuous improvement."

“We launched our customer listening approach with Critizr more than a year ago, this approach has two major virtues: strengthening the quality of customer relations by questioning them and taking the time to respond to each one in a personalized way; mobilizing and raising the awareness of internal teams around …