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"Before Critizr, we didn’t really listen to our customers. For a long time, we’d use a “mystery client” system to evaluate how procedures and rules were carried out in our restaurants, but it was more a method of supervision; not really customer feedback. Nowadays, Critizr allows us to connect our teams and our customers to engage in real, constructive dialogue. Our customers place more trust in our brand now that our restaurant managers use the Critizr interface to respond directly to their comments. Response rate to customer comments is 98%, often reaching 100% within 24 hours of receiving the comment. With a great majority of customer feedback coming in positive, Critizr is also a great tool to boost the confidence of our teams."
"Courir’s number one objective is to offer a unique and engaging customer experience. Critizr helps us to improve our customer experience and manage our local staff."
Perceptyx is revolutionizing the employee survey and people analytics industry, delivering enterprise-level employee surveys and people analytics to more than 25% of the Fortune 100. With an unrivaled technology platform and a tailor-made, flexible approach, they make it easy for their clients to discover insights deep within large and complex organizations, driving meaningful action to improve business outcomes. Driven by a deep intellectual curiosity and culture of innovation, Perceptyx is challenging the status quo – to help people and organizations thrive.
TINYpulse® helps organizations around the world improve employee and customer happiness through a lightweight, cloud-based, software-as-a-service solution. TINYpulse® produces three products - Engage, Perform, and CLIENTpulse.
Vetter provides Online Suggestion Box systems to growing companies who want to get more ideas from employees, organise those ideas and ultimately - implement them.
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