Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, their vision is to make commerce better for everyone - for merchants and customers. They tackle one human interaction at a time, at scale, without losing that welcomed personal touch. Their mission is to provide their clients with a Customer Experience Management platform that makes it easier to have personal and human experiences at scale. They ensure that you can spark real connections and engage in better, deeper and more frequent experiences with everyone while keeping things simple so that you can focus on actioning the metrics that truly matter.
"As a travel agency, we offer a very emotionally and financially engaging service. We know that customer experience is absolutely essential. Because of this, we depend very much upon the relationship between the client and the travel planner. Critizr’s solution helps us strengthen this relationship by unifying digital and local aspects of our business. Through this platform, our travel planners have highly customised interactions with their customers. Our collaboration with Critizr seems completely natural!"
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