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  • 4.8 / 5.0 (1971)
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Goodays

Read 26 Goodays reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch customer videos to see why companies chose Goodays as their Employee Feedback Software

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, their vision is to make commerce better for everyone - for merchants and customers. They tackle one human interaction at a time, at scale, without losing that welcomed personal touch. Their mission is to provide their clients with a Customer Experience Management platform that makes it easier to have personal and human experiences at scale. They ensure that you can spark real connections and engage in better, deeper and more frequent experiences with everyone while keeping things simple so that you can focus on actioning the metrics that truly matter.

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  • 26 Testimonials View
  • 16 Case Studies View
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Customer Rating Review Score based on 2001 reference ratings
4.8/5.0 (2001)

26Testimonials

  • "Goodays is the ‘armed arm’ of the store manager – a necessary extension that captures the real feelings of the customer."

    Sébastien Quach Marketing Director

  • "We can consequently identify disappointed or dissatisfied customers from their purchase experience. We assign special importance to our detractors, replying to their feedback in a highly personalized manner. This is …

    Tiphaine Chateigner Customer Experience Manager

  • “We launched our customer listening approach with Critizr more than a year ago, this approach has two major virtues: strengthening the quality of customer relations by questioning them and taking …

    Céline Le Grand Customer Relations Manager
25 more testimonials currently locked

16 Case Studies

  • How Monoprix engage the entire company with customer interactions and CX

    Brune de Bodman Head of Customer Orientation and Performance

  • Pimkie relies on Goodays to optimise the customer experience in store

    Hélène Moittié Head of Customer Excellence

  • How is Thomas Cook improving its Customer Relationships

    Jérôme Delente Network Director
15 more case studies currently locked

Additional Goodays Information & Resources

Read Goodays Reviews, Testimonials & Customer References from 26 real Goodays customers.

Browse Goodays Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Goodays.

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