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Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, their vision is to make commerce better for everyone - for merchants and customers. They tackle one human interaction at a time, at scale, without losing that welcomed personal touch. Their mission is to provide their clients with a Customer Experience Management platform that makes it easier to have personal and human experiences at scale. They ensure that you can spark real connections and engage in better, deeper and more frequent experiences with everyone while keeping things simple so that you can focus on actioning the metrics that truly matter.
"Critizr is the latest social media channel for gathering customer review information from specific points of sale, and it has enabled us to increase the number of customers returning to …
"The ideal experience should be simple, frictionless, caring, and without expectations. The customer should always be able to get the model they are looking in-store or online."
“The Critizr team is always available, focused, and convinced that the customer should be at the center of a company’s daily discussion. This quickly growing outfit is one of many …
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