Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, their vision is to make commerce better for everyone - for merchants and customers. They tackle one human interaction at a time, at scale, without losing that welcomed personal touch. Their mission is to provide their clients with a Customer Experience Management platform that makes it easier to have personal and human experiences at scale. They ensure that you can spark real connections and engage in better, deeper and more frequent experiences with everyone while keeping things simple so that you can focus on actioning the metrics that truly matter.
“We launched our customer listening approach with Critizr more than a year ago, this approach has two major virtues: strengthening the quality of customer relations by questioning them and taking the time to respond to each one in a personalized way; mobilizing and raising the awareness of internal teams around the subject of customer satisfaction."
Read Goodays Reviews, Testimonials & Customer References from 26 real Goodays customers.
Browse Goodays Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Goodays.