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Glia Testimonials

  • “Our top priority with Walter is to ensure members can quickly access a live agent if needed. Glia lets us do that.”

    Brad HeiserLead Manager

  • "We’ve all spoken with call centers before and know just how frustrating it can be. CoBrowsing has been an incredible help to our members."

    Greg SmithPresident
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    4.7 / 5.0
    Customer References37 total
    About

    Arrows is a customer onboarding checklist. Send every customer a personalized onboarding plan, with automated email reminders, due dates, assigned tasks, and a lot more. Guide your customer accounts to success. Arrows is a shared home for your customers’ tasks and goals. Plus, there’s an internal overview so you can see exactly what each account has done, needs to do, and where they’re going next.

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    4.7 / 5.0
    Customer References54 total
    About

    Planhat is a powerful, beautiful, and an easy to use tool for Customer Success. It helps companies reduce churn, increase and identify upsell opportunities, communicate seamlessly with team members, and these are just a few things Planhat does. At Planhat, they are passionate about customer success and are proud to have been part of the evolution of CS over the past 15 years - with a team and founders who have been working in the field since before the official title of customer success came about. With all the experience and knowledge they built a solution that they love to use, and one that their customers enjoy using to achieve their financial and operational goals.

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    Customer References8 total
    About

    STAMP by Stonegate is revolutionizing the way B2B and B2C businesses are thinking about client retention, customer service, and employee engagement. The STAMP Customer Success Management Platform is an industry-leading SaaS technology for tracking customer sentiment, predicting client loyalty, and unlocking actionable insights on both an individual client and aggregate level. With customized dashboards for clients, account managers, and key market segments, users can maximize the impact of their data resulting in significantly improved renewal rates, increased recurring revenue, and maximized customer lifetime values. STAMP is the most reliable tool for determining what is most important to your customers, how well you’re delivering against those needs, and which key actions could improve customer satisfaction and loyalty. By identifying the ‘gap’ between your customers’ highest-value priorities and your team’s ability to address those needs, you can take action to retain customers, protect high-risk accounts, and better train your staff.

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