Back to Profile

17 Gladly Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • TUMI's Customer Service Team Nurtures Connections with Customers

    Charlie Cole Chief Digital Officer

  • How unified customer data and AI helped achieve a 57% reduction in peak staff

    Mandi Geary Director of Customer Service

  • Andie Swim's Customer Service Team Halved Their Order-to-Contact Ratio

    Melanie Travis Chief Executive Officer & Founder

  • How a wellness brand doubled order volume while achieving 35% efficiency gains with Gladly's unified customer experience solution

    Jim Rodden Chief People Officer

  • How a century-old media giant unified 18 iconic brands on one platform to accelerate growth and reduce costs

    Mike Beaubrun Director and Global Head of Customer Experience
FeaturedCustomers has 1,976,219+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.