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152 Genesys Videos

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  • Best Buy Canada automates seamless customer engagement with Genesys Cloud
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    Mick Robinson Director of Customer Care
  • AdaptHealth Leveraging data-driven insights with WEM
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    Bill Lewis Senior Director, Infrastructure and Security Engineering
  • Retailer Majid al Futtaim streamlines service, saving 43% in contact center costs
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    Bernadette Geagea Vice President
  • Eir sees a 25% improvement in customer effort scores with Genesys Agent Copilot
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    John Connors Director of Business Transformation
  • Vero cuts call wait time in half using Genesys Cloud
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    Angelica Urze Head of CX
  • Bright Horizons uses Genesys Cloud to help drive engagement and business growth
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    Bruce Lambert Director, Resource Planning and Reporting
  • Valley Strong elevates member experience with unified systems
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    Kristi Mead VP of Contact Center
  • Alinta Energy Delivering $1M in licensing savings over 3 years with Genesys Cloud
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    Sayeed David Senior Manager
  • Refuge: Supporting up to 40% more survivors with Genesys Cloud
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    Ellen Patterson Deputy Service Manager
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