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152 Genesys Videos

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  • Itaú Unibanco Reinvents How Customers Do Banking with Best-in-Class CX Solutions from Genesys
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    Fabiano Meira Dourado Nunes Director of Customer Services
  • EMS, Inc. Harnesses the Cloud to Meet Diverse Client Needs
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    Paul Staehlin Director of Operations
  • Retailer Majid al Futtaim streamlines service, saving 43% in contact center costs
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    Bernadette Geagea Vice President
  • Eir sees a 25% improvement in customer effort scores with Genesys Agent Copilot
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    John Connors Director of Business Transformation
  • Vero cuts call wait time in half using Genesys Cloud
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    Angelica Urze Head of CX
  • Bright Horizons uses Genesys Cloud to help drive engagement and business growth
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    Bruce Lambert Director, Resource Planning and Reporting
  • Valley Strong elevates member experience with unified systems
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    Kristi Mead VP of Contact Center
  • Alinta Energy Delivering $1M in licensing savings over 3 years with Genesys Cloud
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    Sayeed David Senior Manager
  • Refuge: Supporting up to 40% more survivors with Genesys Cloud
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    Ellen Patterson Deputy Service Manager
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