"We had teams working with different tools that were not integrated to each other. We realized there were a lot of repetitive tasks that could be streamlined or completely automated. Through Front we could optimize collaboration between teams."

"Front allows my team to be accountable to each other, to see what each other is doing. It’s made the dynamic on the team significantly better than it was on Zendesk."

"The result of having this kind of visibility is faster and more consistent responses both internally and externally, which influence customer satisfaction results."

"Shaker Logistics differentiates itself on service and finding the best solution, so being able to keep customers happy is a top priority. And we need the best tech to provide that service and stay organized."

"In the end, Front checked most of our boxes and was also the most flexible in terms of APIs."

"Our entire company uses Front — every team. We love how it gamifies email, so we feel like we’re working together to clear out our inboxes."

“Front allows our managers to do their jobs better. With Front’s shared inboxes, you can get a birds-eye view of what your team is working on at a glance, rather than having to dive into the weeds to get an understanding of what’s going on."

"Any team that works collaboratively would benefit from using Front."

"Front has revolutionized how we communicate internally, making for efficient and effective communication with our guests."

"Our team has no hierarchy. We all work and communicate together, and Front really helps in that sense."

“Front is the oil in the engine of our client services teams. More than 100 email addresses route messages to the right team, who respond to clients with context and speed. Front has proven that you don't have to sacrifice ease-of-use for efficiency.“

"In Outlook, we could only see what had happened since the point in time that we joined the distribution list. With Front, we have access to all the client history we need."

"My team literally could not do what they do without Front. With one tool to manage hundreds of partners and thousands of accounts, Front gives our team the stability and security to work efficiently and deliver a great experience."

"Overall, Front really helps us stay on top of every customer communication – from email to chat to SMS texts."

"We had no visibility into the process to know where any given deal stood. It was madness.”