92 Front Testimonials

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  • “Morningside relies on Front to organize effective communication between all departments involved in the project lifecycle."

  • "We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack. We don’t need to open up tons of other tools like we used to."

  • "Front has aligned all of our customer communications in one place so that we can offer better customer support. We have faster response times, and can communicate with customers how they want to be communicated with — whether that’s via SMS texts, chat, email, or phone."

  • “Front is the oil in the engine of our client services teams. More than 100 email addresses route messages to the right team, who respond to clients with context and speed. Front has proven that you don't have to sacrifice ease-of-use for efficiency.“

  • "In Outlook, we could only see what had happened since the point in time that we joined the distribution list. With Front, we have access to all the client history we need."

  • "Once we reached a certain level of business, it was clear we needed something like Front."

  • "Front was exactly what we were looking for and more."

  • "Front has been a game-changer for us in the way we work internally. Having good communication is crucial in an industry where the sales cycle involves multiple touch points, and prompt customer support is crucial."

  • "Once we implemented Front, we saw that we were doing more revenue per person on the customer sales team. Front allows us to get more things done in a smaller amount of time, more accurately, per person."

  • "Our entire company uses Front — every team. We love how it gamifies email, so we feel like we’re working together to clear out our inboxes."

  • "What we want customers to come away with is confidence that their issue will be addressed quickly and completely. Using Front, we’re able to speedily communicate both within our individual teams and with our operations and tech teams when cases need to be escalated. This has allowed us to solve …

  • “Front has transformed how we manage email. As a team, we can quickly sort and reply to the hundreds of emails we receive each day — with no time wasted. Front has enabled us to respond to every customer inquiry within minutes.“

  • "Front has allowed us to be a better company."

  • "We knew Front could keep us organized and consistent in a way no other tool could."

  • "Front allows us easily monitor and interact with thousands of conversations at once."