92 Front Testimonials

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  • "I can say that response time improved twice, meaning now our guys spend less time responding to emails. Accessing company emails on the same platform saves tremendous time of ours that would have been spent on switching between tabs and windows, logging in and out."

  • "Scalable operations enables us to attend to the most urgent requests faster. Managing that workflow is key for customer retention with our carriers. Scalable operations enables us to attend to the most urgent requests faster. Managing that workflow is key for customer retention with our carriers."

  • "Our loan officers are on average 1200% more productive than your average industry loan officer."

  • “No need to look for any other tool, Front checks every box.”

  • "We take a tech-forward approach to how we operate. Part of that is our platform, but part of that is how we use technology to enable our people to be more productive so they can spend more time on strategic conversations with the client and less time on stuff that …

  • "Overall, Front really helps us stay on top of every customer communication – from email to chat to SMS texts."

  • "We are non-stop looping people in for approvals and visibility. We have full conversations in Front without switching to Microsoft Teams, making our customer response rates faster."

  • "Front puts a science behind our business. We have concrete numbers that we can communicate to our clients and say ‘this is what you can expect when you work with us."

  • "Before, we didn’t have any tools that tracked our speed. Now, I can quantify our response time. It’s gone up by 500%."

  • "Front has been an integral part of Zesty's operations from the beginning. We've been really happy with it."

  • "In the end, Front checked most of our boxes and was also the most flexible in terms of APIs."

  • "We have seen a significant increase in communication quality while reducing the daily email burden on our team. Less work, better output, and more consistency as we scale the business."

  • "Front has allowed us to have a better relationship with our pros, move faster internally, and ensure higher quality work for our customers. Basically everything we care most about.”

  • "We were really wanting to use a tool that could give us group collaboration even if we are working across the world. It’s a great team software and I love how easily I can communicate with my colleagues overseas."

  • "I loved the app from first sight. ITF always looks at new technology and follows industry trends to keep the most advanced technology in terms of communication and internal system optimization."