"Once we implemented Front, we saw that we were doing more revenue per person on the customer sales team. Front allows us to get more things done in a smaller amount of time, more accurately, per person."

"We love that we can leave a comment on an email and escalate it, and we know that nothing will get lost in Slack. We don’t need to open up tons of other tools like we used to."

“Before, if I needed to find a specific cost estimate for finance, I would have to look through all the back and forth between us and the customer. It would take forever.”

"We take a tech-forward approach to how we operate. Part of that is our platform, but part of that is how we use technology to enable our people to be more productive so they can spend more time on strategic conversations with the client and less time on stuff that …

"Front has revolutionized how we communicate internally, making for efficient and effective communication with our guests."

"Everyone’s singing Front’s praises. A team that was initially reluctant about making the change to Front is now saying, ‘I literally don’t know where I would be without Front."

"It’s really great that people can share text messages. Before, if somebody was on their day off or on vacation, a text message would be lost until they returned, so somebody would always have to be online and that was such a burden. The ability to share text messaging has …

"Any team that works collaboratively would benefit from using Front."

"Morale is impacted by our ability to communicate with each other. That’s why our agents who’ve worked in support roles elsewhere say they love the way collaboration is handled in Front, because GIFs, emojis, and comments make team interactions and coaching that much more fun."

"Front has been a game-changer for us in the way we work internally. Having good communication is crucial in an industry where the sales cycle involves multiple touch points, and prompt customer support is crucial."

"Now that our entire organization uses Front to communicate, we’ve noticed tremendous gains in collaboration and efficiency."

"Our entire company uses Front — every team. We love how it gamifies email, so we feel like we’re working together to clear out our inboxes."

"Front puts a science behind our business. We have concrete numbers that we can communicate to our clients and say ‘this is what you can expect when you work with us."

"We had teams working with different tools that were not integrated to each other. We realized there were a lot of repetitive tasks that could be streamlined or completely automated. Through Front we could optimize collaboration between teams."

"Scalable operations enables us to attend to the most urgent requests faster. Managing that workflow is key for customer retention with our carriers. Scalable operations enables us to attend to the most urgent requests faster. Managing that workflow is key for customer retention with our carriers."