92 Front Testimonials

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  • "What our clients love most about us is that we’re a tech company with a good platform and we answer them quickly. Front helps us accomplish this."

  • "Front allows us easily monitor and interact with thousands of conversations at once."

  • "It’s really great that people can share text messages. Before, if somebody was on their day off or on vacation, a text message would be lost until they returned, so somebody would always have to be online and that was such a burden. The ability to share text messaging has …

  • “Front has transformed how we manage email. As a team, we can quickly sort and reply to the hundreds of emails we receive each day — with no time wasted. Front has enabled us to respond to every customer inquiry within minutes.“

  • "Front is an extremely useful tool for us. Now that we have it, losing this kind of visibility and transparency would be a huge step back for us."

  • "We bypass all of the extra steps we were taking because all of our communications are now centrally located in Front."

  • “Front is the best collaboration tool for email, and it can not only transform your business but also open many possibilities for enterprises.”

  • "Morale is impacted by our ability to communicate with each other. That’s why our agents who’ve worked in support roles elsewhere say they love the way collaboration is handled in Front, because GIFs, emojis, and comments make team interactions and coaching that much more fun."

  • "In the end, Front checked most of our boxes and was also the most flexible in terms of APIs."

  • "Front has allowed us to be a better company."

  • "Overall Front is super simple to use and emails aren’t being dropped anymore."

  • "Front powers our day-to-day client management and keeps our team coordinated. Instead of messy email threads, I can easily assign messages to teammates and work with them in the comments. With Front, we reach inbox zero every day (unless there's a dog in the office and we get distracted)."

  • "Front is a no-brainer for teams that have a high volume of email, share an inbox, or collaborate with each other to help service their customer. I love the platform. I wish I had it years ago."

  • "Any team that works collaboratively would benefit from using Front."

  • "Once we implemented Front, we saw that we were doing more revenue per person on the customer sales team. Front allows us to get more things done in a smaller amount of time, more accurately, per person."