51 FourKites Testimonials

"Our mission is to be as agile as possible, and always offer services that improve our clients’ and partner’s businesses. We use technology to realise that mission. As a mid-size freight transportation company, this is how we stand out from bigger competitors."

“In a relatively short time on the platform, USA Truck has already achieved marked improvements in onboarding, on-time delivery, dwell, utilization and customer satisfaction. The value of real-time visibility data and predictive insights has never been more important for the entire logistics community.”

“Once we got the app on everybody’s phones, it made a difference on the weekends. Because now when we get a phone call saying ‘Hey where’s the load?’ You don’t have to go and scramble and get your computer, find an internet connection. It’s all right there in your hand.”

"We’ve been a family-owned and -run business for more than 60 years. Today, many of the family still work for the company — even as drivers, when needed — which gives us a greater sense of dedication and accountability to make our business succeed. Delivering superior and quality service to customers is crucial to all of us. We use technology to achieve that goal.”

"Now our customers can keep much better track of their deliveries. They’re able to do so in real time. And the drivers can concentrate on driving without interruption.”

"FourKites shares that philosophy and has been the right provider to help us enhance our service to one of Averitt’s longest-standing and most valued customers."

"Supply chain visibility is key to meeting our customers’ needs and increasing compliance with service level agreements (SLAs). By working with FourKites, our carriers are aligned to common goals and we are able to get thorough reporting to understand how truckloads are performing from both a compliance and consistency standpoint.”

"If you consider that we have 1650+ stores across the US and Canada with over 180,000 annual deliveries, time is money. We want to make sure that we’re providing an opportunity for our store associates to be the trusted partner for our pet parents, and not have to think about when their delivery is going to get there.”

"Our goal is to deliver the best possible customer service, and supply chain visibility plays an important role in helping us get there.”

“Outstanding customer service has been a major benefit of using the FourKites platform. We’re not getting an upset customer calling Cargill asking, ‘Why hasn’t my truck arrived yet?’ Instead, with the click of a button, we can instantly get a status report of all truck shipments. If we see a shipment is running late, and we can proactively contact the customer or the delivery site and give them an update.”

“It all goes back to providing an end-to-end solution, data-driven insights and delivering on our commitments no matter what is thrown our way, whether it’s a winter storm, COVID-19 or some other event. Our partnership with FourKites is a critical building block for making these things happen and the investment is proving to be more powerful than we originally expected.”

“Automated reporting and tracking from FourKites provides more accurate and real-time data, which allows Canfor to respond to customer inquiries quicker and with up-to-date information on our upcoming shipments that would have otherwise had to be manually tracked.”

“Digitization is an important step in Dow’s journey toward the implementation of an end-to-end supply chain visibility strategy. Our strategic partnership with FourKites enables us to digitize and move away from a manual way of working to an integrated technology platform workflow.”

“Our customers, their customers, their sales teams, people outside of transportation now have an understanding of where their customers’ trucks are. And that’s been a huge relief on our customer service teams.”

“Today, Kraft Heinz has a better OTIF score, and a new level of confidence in decision making. Better supply chain reliability with the help of FourKites has allowed the company to deepen partnerships with carriers. [Kraft Heinz’s Head of Customer Supply Chain] told a story about a day where product was needed for an immediate outbound shipment. The company was able to quickly dispatch product to the correct distribution center and get it to the customer – tracking it all the way.”