“There’s data democratization, where you can see stuff that is happening much faster on a daily basis. There’s much more transparency on issues we are facing, and the team is going in eyes wide open and trying to find solutions as quickly as we can.”

“FourKites impressed us with their willingness to develop and adapt to meet Eastman product quality expectation, and they have a well-articulated global visibility strategy across regions and modes. Their flexibility and willingness to collaborate made us feel confident in them as a key partner as Eastman drives to optimize every …

“FourKites breaks down silos between systems and teams. We can share data to generate insights, identify shocks before they happen and, most importantly, manage exceptions across our supply chain. As a result, we have streamlined operations, reduced costs and improved the customer experience.”

“Once we got the app on everybody’s phones, it made a difference on the weekends. Because now when we get a phone call saying ‘Hey where’s the load?’ You don’t have to go and scramble and get your computer, find an internet connection. It’s all right there in your hand.”

“We know that by giving our customers good information and true information, we build credibility and trust. This is just one way of helping to increase that trust level.”

“We didn’t want a PowerPoint brought to us to say, ‘ This is what we can do in theory.’ We wanted to actually see it, and see it live. And FourKites brought that to us.”

"We selected FourKites because of their implementation journey, and also the flexibility they had around integrating with our own TMS system.”

"Smithfield’s on-time delivery rate improved to 94%, from 87%, after it began tracking truck freight with software from FourKites.”

"Once we started our rollout with FourKites and more people saw what it could do and the value it can deliver, there was a strong demand for FourKites access from across our organization."

“Now that we see each other as allies rather than adversaries, we work together and doing so benefits all, including the shipping and receiving customers.”

“Before we started with FourKites, we had little to no collaboration with teams, internally or externally. Our transportation team was inundated with emails from carriers as well as customers. They were isolated with little cross-team communications regarding carriers. Our internal FourKites team bridged that gap and allows for better information …

“Prior to FourKites, there was little to no reliability in the information we were providing to customers. Now, our FourKites tracking and tracing team is able to get ahead of loads, deal with customer issues and have taken a lot of pressure off the Customer Service team, as we are …

“Collaboration with FourKites has resulted in quicker turnaround to identify whether fines were due to carrier fault, production or Clearwater error. It’s great to know we have an extra resource to assist us when needed!”

“With FourKites, we’re proactively providing a higher level of service. Whereas before, we would all have to rely on chasing from behind when there was a delay or a communications problem, now we know about issues in advance and can be proactive in our response. If we have a shipment …

“We’re trying to get the non-value-add activities away from our sales team so they can focus on driving revenues for our customers and KeHE. Automated notifications through FourKites help keep our customers informed of when their loads are arriving, so they can better plan their operations, and free up time …