31 ForeSee Testimonials

“We use ForeSee as a powerful management tool. It helps us prioritize and validate what we say no to, versus what we say yes to. We’re able to manage by objectives – that’s the most empowering part of using ForeSee.”

"We have to work together to understand each other’s world from the customer’s perspective."

“Through this experience, we found that our customers have a better and more satisfying experience when we provide them with seamless and consistent information between channels.”

"Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable."

"Through this experience we have found that our customers have a better and more satisfying experience when we provide them with seamless and consistent information between channels."

"In terms of the information we received and the level of support they gave us, I would give ForeSee really, really high marks."

"Some surveys give you data that is very vague or very broad …. But the information our ForeSee Analyst prepared for us is very actionable."

"ForeSee’s predictive technology is critical in our decision-making process because it allows us to add real qualitative context to what can be the soft and intangible concept of customer experience. At the end of the day, ForeSee tells us what we should do and why we should do it, which is invaluable information to have."

"We love working with the ForeSee team. It’s great to have a partner that we know is working with us lockstep. We know that our Nordstrom team is unique. We’ve got our elbows in the data all the time. Having a partner that’s responsive, can help with our questions, and really think with us and help push us, has been fantastic."

"The important thing about measuring satisfaction with ForeSee is the future behaviors. We’re able to prove that our website actually leads people to tune in on television or become members of their local stations."

“ForeSee’s methodology works like magic.”

"All executives, regardless of which businesses they run or which part of the world they focus on, agree on one thing: We want winning customer engagement, ForeSee is helping us do that."

“ForeSee helps us focus our energy on key drivers of the customer experience and make decisions based on what our customers tell us…not what we think.”

"We’ve made a lot of improvements this year just by using all the tools available to us. When we started doing that, it changed our world."

"ForeSee customer experience analytics help us find better ways on a frequent basis."