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"With ForeSee, we discovered that people who plan in advance to visit our stores typically spend 20 percent more than those who don’t plan their visit in advance."
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"We have to work together to understand each other’s world from the customer’s perspective."
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"Some surveys give you data that is very vague or very broad …. But the information our ForeSee Analyst prepared for us is very actionable."
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"The important thing about measuring satisfaction with ForeSee is the future behaviors. We’re able to prove that our website actually leads people to tune in on television or become members of their local stations."
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"Through this experience we have found that our customers have a better and more satisfying experience when we provide them with seamless and consistent information between channels."
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"We acted on what we learned with ForeSee and were able to deliver positive results in the critical holiday quarter and first quarter of the new year."
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“We use ForeSee as a powerful management tool. It helps us prioritize and validate what we say no to, versus what we say yes to. We’re able to manage by objectives – that’s the most empowering part of using ForeSee.”
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"Being able to measure how satisfied consumers were with the old site and seeing the progression and lift in our satisfaction scores has been invaluable."
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"If we just ran typical surveys, we’d likely discover what our visitors liked yesterday. We use ForeSee because we’re much more interested in the types of experiences they’ll be seeking a year or two from now."
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"It’s fantastic to be able to see, in an automated way, the impact key improvements to the Allrecipes experience across devices and platforms have on audience satisfaction and, ultimately, future behavior."
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“The feedback badge is so simple and always present. It’s really been valuable in helping us immediately identify and fix issues that detract from the customer experience on our website.”
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"In terms of the information we received and the level of support they gave us, I would give ForeSee really, really high marks."
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“Through this experience, we found that our customers have a better and more satisfying experience when we provide them with seamless and consistent information between channels.”
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“ForeSee showed us what our customers wanted on the website... that information is so powerful. Otherwise we’re simply guessing.”
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“With ForeSee, we have a scientific means to identify areas of opportunity that enhance our site to best meet the needs of the citizens we serve.”