31 ForeSee Testimonials

"We chose to work with ForeSee because they could give us one customer satisfaction figure to tell us how we were doing across our entire multichannel business.”

“The feedback badge is so simple and always present. It’s really been valuable in helping us immediately identify and fix issues that detract from the customer experience on our website.”

"All executives, regardless of which businesses they run or which part of the world they focus on, agree on one thing: We want winning customer engagement, ForeSee is helping us do that."

“With ForeSee, we have a scientific means to identify areas of opportunity that enhance our site to best meet the needs of the citizens we serve.”

“Collecting satisfaction results at the transactional level is critical to improving the customer experience.”

“Using ForeSee data and methodology, we were able to challenge the status quo and balance user needs with revenue, leading to longterm satisfaction and growth. ForeSee gives us a scientific method of identifying and quantifying the factors that matter the most to consumers.”

“Through this experience, we found that our customers have a better and more satisfying experience when we provide them with seamless and consistent information between channels.”

"Through this experience we have found that our customers have a better and more satisfying experience when we provide them with seamless and consistent information between channels."

"If we just ran typical surveys, we’d likely discover what our visitors liked yesterday. We use ForeSee because we’re much more interested in the types of experiences they’ll be seeking a year or two from now."

"It’s fantastic to be able to see, in an automated way, the impact key improvements to the Allrecipes experience across devices and platforms have on audience satisfaction and, ultimately, future behavior."

"We acted on what we learned with ForeSee and were able to deliver positive results in the critical holiday quarter and first quarter of the new year."

“ForeSee’s methodology works like magic.”

“We use ForeSee as a powerful management tool. It helps us prioritize and validate what we say no to, versus what we say yes to. We’re able to manage by objectives – that’s the most empowering part of using ForeSee.”

"We have to work together to understand each other’s world from the customer’s perspective."

"ForeSee customer experience analytics help us find better ways on a frequent basis."