"Your quality scores and CSAT surveys are higher than our internal teams."
"Five Star Call Centers is responsible for resolving inquires and issues. As our consumers' first impression of the brand, Five Star Call Centers associates have to act as an extension of us, embodying our culture and core values. Through this collaborative partnership, we have been able to provide solutions that enhance our consumer experience and provide outstanding service to our consumers. Partnering with Five Star Call Centers is helping to give us a competitive advantage in the marketplace and ensures consumers' faith in our brand."