"Everything that we put into a product we have to trace. When one of our suppliers contacted us and said, ‘We have an issue with this lot of product,’ we have to be able to find that. And that will happen in a span of minutes, rather than a span of hours."
"We use Fishbowl Inventory to manage our inventory and integrate from our website to QuickBooks. It brought our processing time down from 3-5 minutes per order in QuickBooks to about 30 seconds in Fishbowl Inventory (about an 800% improvement). We had also reached the maximum number of customers in QuickBooks as well, and Fishbowl Inventory let us have unlimited number of customers. Managing inventory by location is also a powerful tool to have. previously we had items organized alphabetically and our warehouse staff had to basically have the inventory memorized. Not very scalable. Fishbowl Inventory also does not deduct the inventory from your system until the order ships (not when the invoice is created, like QuickBooks). This helps keep track of things much better. a Real Pick, Pack, and Ship system. It also is much easier to import and export data from Fishbowl Inventory, enabling you to more easily integrate other systems (like ecommerce sites, etc.) into Fishbowl Inventory. The final great benefit is the ability to write custom reports. if you can imagine it, it can probably be done."
“It helped us automate what was previously a very manual process.”
"I do a lot of the accounting — accounts payable, accounts receivable. I facilitate payroll to a payroll service. I used to pull a huge sack of paper out every month and sort through it and go through and sort through each individual sales rep, then go ahead and formulate that data, hand type it into an Excel spreadsheet. That was all hand done and hand typed. When you can get into Fishbowl and basically classify the data once, have it set up as you're entering the order and then print a report, that's pretty telltale right there in itself."
"I have to create an inventory list every week. What I used to do is make one by hand. Every Monday I would go in, go in the back, count the stuff, make sure that we have a working list, if it's in stock or if it's low. And now it's going to be no time, like it's already going to be done for me. So from two hours on a Monday morning, checking emails, answering the phones to zero time. You don't get much better than zero!"
"In a year, Fishbowl has completely transformed inventory control in my company. It has several unique features that have helped make inventory control an easy process, including its unique configurator. The configurator makes it possible to customize a bill of materials and allows you to customize the finished good for each customer."
"We originally purchased Fishbowl as a tool to help our purchasing manager. We never dreamed we would be using Fishbowl as a completely integrated system to track items from ordering to invoicing and integrating into a general ledger packaging. I am amazed each and every day how much Fishbowl does versus the more expensive package we used at my prior company and it doesn’t cost millions. In fact, Fishbowl is only a fraction of the price of other options we considered."
"Tech support has been wonderful; they always have answers for our questions. We’re really pleased. This is much better than calling someone who doesn’t know enough to help and can’t answer our questions. They even use remote desktop to help us do a few things. They’ve been very helpful."
"Prior to Fishbowl, everything was on paper and very chaotic. We had no organizational platform between the employees, which caused friction."
"When we acquired the business, QuickBooks was already in place. At first, everyone thought it would be enough, but as it turned out, when we started getting into the operations of the business, it wasn’t. We needed something stronger that would integrate well with QuickBooks."
"All companies are all about people. If you have the right people then the products will show it."
"When Fishbowl was introduced to us I was, like, oh, Fishbowl, weird name, you know? But it’s amazing how it’s changed how we do things. Right now I have so much more time to do my other work because Fishbowl’s basically doing it for me. And by the click of a button I can just move on, do something else."
"When I started in the beginning there was maybe three, four major products that we were selling, and now there’s over 50. The customer base has grown so much and the product base. And I used to do my Canadian orders on one spreadsheet and my U.S. orders on a different spreadsheet, and now that it’s going into Fishbowl it’s all just centralized."
"With Fishbowl, it allows me to look at the whole inventory – everything – and focus strictly on those items that I’m going to be short on. And it allows me to address those concerns, those issues – try to resolve them before it actually affects production. Timing is important. Running out is not acceptable. Fishbowl allows me to take a look out and see what’s going to be happening in the future. For me, that’s a big advantage."
"You're going to see them around forever. They're constantly being replaced. And what we saw was there wasn't a lot of innovation. There wasn't innovation in the shape, the design. We thought about all of that when we designed our product."