“We were running blind from both the operational and financial perspectives. Not only was it frustrating to not know what our most profitable products were, it was embarrassing to run out of product or short-ship.”
“Once people try them, they’ll never buy anything else.”
"We got a quality piece of software, but more importantly, a team of "can do" people who are incredibly competent, positive, client focused and I really felt that they were invested in helping us to be as successful as possible using the tool that they have developed. The software has helped us significantly in understanding our manufacturing costs and the real time value of our inventory. They went above and beyond what I would have expected to help us. We are very happy with our investment in Fishbowl Inventory (which we affectionately call "the bowl" or the "big guppy") and the team behind it. I don't know about you, but for most of the software I purchase you get basically no live support if you don't purchase some pricey support plan. The team at Fishbowl Inventory has built that support starter time into the software price and it made a BIG difference to have someone to lean on in the start up process. The ongoing support plan is reasonable priced and they actually answer the phone when you call. If you haven't guessed, we're fans."
"Without Fishbowl things would have been difficult."
"I’m not an accountant. I’m a retailer. I don’t have time to learn all the accounting terms and procedures—that’s what our accountant does. I want to know what our margins are for each sale as well as have the ability to gain reports on our sales for the day and an easy way to conduct transactions with our customers."
"Once we got Fishbowl up and running, we found out just how easy our order management and inventory ‘problems’ were to solve. Having accurate real-time inventory has taken a ton of stress out of our team."
"Fishbowl had all the feature sets already in place for our company."
"Our Fishbowl technician was able to configure Fishbowl to connect our PDG Commerce Web store and our QuickBooks Enterprise environments seamlessly and with no downtime to our Order Processing Department. Orders kept coming in, and we were able to continue to ship them out within a couple hours of going live."
"We sell a wide variety of replacement parts to the public – we’re not just repairmen. Our inventory includes parts for washers, dryers, dishwashers, hair dryers, curling irons, shavers, razors, power wheels, power tools, lawn equipment, and the list goes on. We have an international customer base."
"How we used to do it is when we would get 200 orders we would import them into QuickBooks. I don't even know how we got to where we were. We would print them out, and we hand-wrote from each invoice on the cup '1 bearded dragon,' '1 green anole."
"I love this job. I love animals. I like breeding animals. It's almost a thrill to see what you can get because of all the color differences that you can hatch out. I like the customers. We love our employees; they're like family to us. My family's here, so I get to see them every day. The day that I don't want to come to work anymore it's time to retire, but I think I'm here for a long time."
"Using lessons learned during our response to Hurricane Katrina, we sought an inventory management system with a significant list of attributes we needed. Fishbowl was the only solution able to deliver on all points."
"Fishbowl’s reporting metrics can locate a device by serial number, indicate what closet it is located in, and track its warranty life. That in itself gives us a proactive approach to managing assets and being able to address problems before they become catastrophic."
“Upon implementing Fishbowl and going live with the inventory management program, they noticed how easy it is to see exactly where every part in inventory is and how long it has been there.”
“Doctors love to see savings. And our CPA loves it as well.”