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“Firstup also has a number of modern API-based interfaces to a lot of the popular software vendors. It allows me to move quicker and spend less on the integration areas.”
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"The fundamental reason we looked for help from [Firstup] is that we were having problems with internal communication. We were relying on other people, like direct managers, to deliver information to our employees. We needed a solution where information was pushed directly to each employee, so it was in the …
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“The more people feel developed and invested in, the more apt they are to have higher engagement, higher retention, positivity about the company, and to be advocates for the company. Firstup offers that for us. It’s been revolutionary.”
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“We have communicators who support each line of business. The internal communications team works with them to understand their strategic goals, their plans and their audience, and helps them utilize our channels to enhance what they’re doing.”
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"We deliver the highest quality chicken finger meals as fast as we can in a friendly, clean restaurant, and we seriously have fun while we’re doing it. Our frontline employees, our Crew, are essential in this equation because they serve our customers directly with responsibility for every quality meal we …
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"We don’t want to be another restaurant chain in the area. We want to be an integral part of the community."
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"Using the Dynamic Signal Platform as well as using Salesforce to track leads, we’re able to show the impact of a piece of content shared through our employees on multiple social channels."
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"In order to move from being a social brand to a truly social business we had to enable and motivate our employees to do more. We’re seeing our 1K employee advocates generate 1.2M impressions per month, which is resulting in over 6K clicks per month."
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“Associates will film their own videos on their phones and post them to share best practices, and other associates will respond. It’s someone standing in a store [filming themselves] on an iPhone saying, ‘This is what I do to do my job better.’ And others love it. It’s so real.”
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“Expensive wrapping tissue—that’s what we discovered the circulars were mostly used for."
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“The competition was simple, but it gave employees a boost to rally around the campaign.”
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“We launched with Dynamic Signal to create a community for our customers, to give everyone an opportunity to share and be an advocate, and ultimately give them the ability to connect more with our brand."
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“With Dynamic Signal we can objectively quantify the size, scope, and strength of our employees’ collective networks – creating insight and opportunity that wasn’t readily apparent before. The platform lets us empower our employees safely and creates a structured channel for brand advocates."
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“Anyone who thinks they’re reaching their folks by relying on just an intranet is kidding themselves.”
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“Our salesforce was screaming that they didn’t have the content, and they didn’t have the tools. Our intranet site was just a graveyard of content."