“Your employees can be your brand's best advocates — provided you give them the tools they need to succeed. We use the Salesforce Ambassador program to help employees easily share compelling articles, many of them created by our own content marketing team."
“We wanted this for a long time. But when the pandemic hit, we all understood the greater sense of urgency. It means so much when our leadership is able to speak directly to all of our frontline associates during such a challenging time.”
"Everything was moving so fast. Things that we decided on Tuesday would change by Wednesday. Regulations on how to deal with the outbreak varied greatly from state to state. We needed a way to have direct communication with our frontline associates. They had to know what to expect on a day-to-day basis when they came to work and how we were going to be protecting them and our residents."
“The platform has been critical to the success of our communications, especially during the coronavirus outbreak. With the increase in remote work, [Firstup] has made it possible for us to keep all of our employees connected to the organization and to each other. [Firstup] has been an amazing tool for us, and an absolute lifesaver during recent times.”
“Associates will film their own videos on their phones and post them to share best practices, and other associates will respond. It’s someone standing in a store [filming themselves] on an iPhone saying, ‘This is what I do to do my job better.’ And others love it. It’s so real.”
“Expensive wrapping tissue—that’s what we discovered the circulars were mostly used for."
"Success managers are great at giving tips and reminders that help our program perform at its highest level."
"The training has been really good and very collaborative. It was impressive that Dynamic Signal tried to understand who we are as an airline. It wasn't just about selling us a product."
“Firstup also has a number of modern API-based interfaces to a lot of the popular software vendors. It allows me to move quicker and spend less on the integration areas.”
“We never planned to launch an Employee Advocacy program during a global pandemic, but there’s never been a better time to help our employees contribute to the conversation. Dynamic Signal has given us an easy way for all of our employees to have their own personalized external voice."
"Our team members are our most valued resource. Trying to inform and engage a large number of employees who don’t have company email or access to other traditional channels can be challenging. The ability to reach them in a way that’s convenient, on apps they already use, helps us inform, engage and retain the very best people in our restaurant. That’s good for our teams and great for our guests."
“Our job is to keep the lights on, so we have guys out in trucks all over our service territory who need access to information, and we didn’t have a good channel for that to be available to them."
“We’re the place the world comes for answers. We’re also the local hospital down the street.”
"Dynamic Signal's CSMs are clear, patient, and communicative whenever we have an issue or question."
“What Firstup has allowed us to do is to bring our family of brands together on one platform to share information, get information, and really be inspired by each other.”